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You will be updated with latest job alerts via emailJob Description: Sales Coordinator
Key Responsibilities:
Ensure all leads from various origins (WhatsApp social media inbound calls etc.) are captured and updated in the CRM (Zoho).
Assign tasks on Zoho CRM and remind the sales team about pending actions.
Coordinate daily followups with the sales team to ensure leads are contacted and followed up promptly.
Prepare and share daily sales reports including leads deals sales orders and invoices by 6 PM.
Track sales team performance and escalate issues like missed leads or pending followups or highpriority leads to the management.
Collaborate with the sales team to ensure the CRM is updated with accuracy.
Act as the point of contact between the sales team and management to address and escalate concerns.
Draft emails meeting notes and documentation as required.
Research and provide support on client queries or additional sales requirements.
Assist in organizing data generating reports and ensuring operational efficiency in sales and operations processes.
Be proactive in suggesting improvements for better team coordination and process alignment.
Stay comfortable with technology and tools raising concerns when duties are not fulfilled.
Experience and Key Skills:
Bachelor s degree in any field (Commerce/Business preferred).
12 years of experience in a similar role (experience in sales operations CRM management or administrative roles is a plus).
Excellent time management and multitasking skills.
Strong English communication and interpersonal skills.
High attention to detail and accuracy in data entry and task management.
Familiarity with ERP systems or CRM software (e.g. Zoho CRM) is a plus.
Ability to work with minimal supervision and escalate issues when required.
Basic research skills and ability to learn quickly.
Good typing speed in English.
Proactive and selfmotivated with a strong sense of ownership.
Education
B.Tech, BCA,MCA ,
Full Time