VP Chief Experience Officer ESF9824
VP Chief Experience Officer ESF9824
Posted on :
21-12-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Yearly Salary
$ $ 150000 - 180000
Vacancy
1 Vacancy
Posted on :
21-12-2024
Job Description
Comprehensive Insurance Options: Medical dental vision disability and life insurance coverage!
401(k) Retirement Savings Plan: Includes a company match to help you save for the future!
FamilyFriendly Benefits: Parental leave to support worklife balance!
TimeOff Benefits: Paid time off (PTO) and paid company holidays!
Volunteer Support: Dedicated time off for volunteering opportunities!
What you will be doing:
- Drive the organizations mission to deliver exceptional member experiences.
- Shape the organizations identity and implement innovative strategies for member growth.
- Ensure a seamless toptier experience at every touchpoint.
- Collaborate closely with team members across departments.
- Inspire a culture of excellence with a membercentric approach.
- Participate in overall management decisionmaking budgeting and strategic planning activities.
- Serve as the Credit Union Security Officer ensuring alarm systems are functional and employees are trained in security procedures.
- Oversee member services account and transaction activity and deposit products.
- Develop implement and administer new products/programs initiating changes to better meet member needs and IAACU objectives.
- Oversee the marketing strategy to attract new members and grow relationships with existing members.
- Evaluate market trends and provide analysis and recommendations to management.
- Foster positive relationships and represent the credit union to member companies and the general public.
- Serve as the credit union’s Bank Secrecy Act (BSA) / Patriot Act Officer and oversee federally mandated filings.
- Perform research prepare reports and provide information and counsel to the Board of Directors and relevant committees.
- Stay abreast of current trends developments technology and opportunities within the field of responsibility.
- Promote the brand message and hold the team accountable for brand execution.
- Create a safe environment for team members to make decisions and take action.
- Assume responsibility for implementing practices for diversity equity and inclusion.
Experience you will need:
- Extensive experience with Customer or Member Experience Leadership.
- Previous Marketing Experience.
- Strong Data and Analytics Acumen.
- Previous banking or credit union experience.
- Strong communication skills for collaboration across diverse teams.
- Ability to work flexible hours including rotating Saturdays.
- Periodic travel required including some overnights.
- 8 years of relevant experience or a combination of related experience education and training including management experience.
#INDEH123
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
