OTC - MumbaiAiroli
OTC - MumbaiAiroli
Posted on :
21-12-2024
Employer Active
1 Vacancy
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Job Description
Opening for O2C in a top leading MNC Mumbai !!!
About The Client
Our Client is a global professional services company with leading capabilities in digital cloud and security. Combining unmatched experience and specialized skills across more than 40 industries we offer Strategy and Consulting Technology and Operations Services.
Job Description
Graduate with min 1 Year and above Experience in O2C can apply.
Work Timing Rotational shift / Night shift
Mode Work From Office
Job Location Airoli Mumbai (Candidates applying should be staying in Mumbai city.....pick & drop facility would be available)
Mode Work From Office
Job Location Airoli Mumbai (Candidates applying should be staying in Mumbai city.....pick & drop facility would be available)
Role Purpose:
The purpose of the role is to ensure that customer advocated outcomes and operational excellence is delivered across all cases and invoices are processed within timelines.
Key Accountabilities:
- Cash application and allocation in customer and vendor account
- Bank Reconciliation
- Raising payment request
- Processing JE in GL/SL/Control account
Nature Contract 1 Year (While this is a Contract role the possibility of Onboarding on Client payroll may happen in case of exceptional performance and a business need at our Clients end)
Requirements
- Must 12 yrs of experience in OTC
- Develop a moderate level of proficiency in the following systems:
- MS Office suite.
- Knowledge of ERPs preferred
- Have fluency in reading writing and speaking English.
- Can interact with customers in a professional courteous manner
- Shows genuine empathy to customers experiencing connection difficulties
- Ability to handle difficult customer conversations and work under pressure
- Actively identifies customer cues and responds appropriately
- Able to communicate effectively across a group with diverse backgrounds.
- High energy selfmotivation with a high degree of accountability
- Strong analytical skills
- Observant to system issues /new situations / etc
- Time management
- Takes ownership of work allocated
- Works well under pressure to meet SLAs and deadlines
- High level written communication skills to interact with key stakeholders
- Candidate should be ready to work in UK shift
- Should possess positive attitude to support the business
- Should be flexible for additional working hours
- Advance excel knowledge is preferable
Salary CTC 25000 upto monthly Other. (depends on last CTC and experience)
Shift Rotational shift and night shift
Notice period: Immediate joiners.
Qualification
Any Graduate with 1 Year O2C Experience.
Benefits
Laptop and other assets will be provided by company
P.F E.S.I Others facility.
Company will give both way cab facility.
Must 1-2 yrs of experience in OTC Develop a moderate level of proficiency in the following systems: MS Office suite. Knowledge of ERPs preferred Have fluency in reading, writing and speaking English. Can interact with customers in a professional, courteous manner Shows genuine empathy to customers experiencing connection difficulties Ability to handle difficult customer conversations and work under pressure Actively identifies customer cues and responds appropriately Able to communicate effectively across a group with diverse backgrounds. High energy, self-motivation with a high degree of accountability Strong analytical skills Observant to system issues /new situations / etc Time management Takes ownership of work allocated Works well under pressure to meet SLAs and deadlines High level written communication skills to interact with key stakeholders Candidate should be ready to work in UK shift Should possess positive attitude to support the business Should be flexible for additional working hours Advance excel knowledge is preferable Salary- CTC 25000 upto monthly + Other. (depends on last CTC and experience) Shift- Rotational shift and night shift Notice period: Immediate joiners. Qualification- Any Graduate with 1 Year O2C Experience.
Employment Type
Full Time
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