The Retail Manager role is a fulltime management position responsible for all aspects of managing retail stores on property. Accountable to delivering sales plan through effective management/delegation of store and operational tasks. Retail Manager reports to the Director of Retail while supervising sales leadership team and store sales associates.
Building High Performing Teams:
- Attract hire develop train inspire and retain top talent
- Coach develop to maximize the success and selling potential of all sales associates
- Set and reinforce clear and aligned expectations performance results and accountability with all associates
- Effectively and fairly manage and drive high performance of all associates
- Ensure onboarding and continued training of the associate team
- Positively communicate personal and outlet sales goals (Budget ADS UPT CES) promotions and incentives to team.
Selling Effectiveness:
- Analyze the business and create/communicate clear action plans that optimize results and ensure effective execution of all initiatives
- Ensure team communication; reinforcing that retail leadership at every level are focused and accountable to selling
- Develop and grow a highly satisfied and loyal customer base through team follow up and accountability
- Develop and drive company selling strategies that will be implemented by the retail leadership team
- Develop shopping experience initiatives
- Implement company selling strategies
Live the Culture:
- Make good factbased shopkeeper decisions that keep the store full and abundant
- Build a store environment that is sharply focused on consistently delivering exceptional shopping experiences
- Lead consistent focus on delivering engaging customer experiences
- Promote the culture of colleague recognition
- Build a team that works well together based on the needs of the division
Operational Excellence:
- Direct inventory management activities
- Proactive Outlet Operation Execution (Business Preparation Management Coverage Communication)
- Accountability of all outlet financials Labor management Control Costs Food Cost Beverage Cost COS All Operating Expenses
- Execute updated floor sets and product change over in outlets based on needs of the business and seasonal periods.
- Act as manager on duty when scheduled to address customer service vendor concerns maintenance issues
- Partner with the sales lead team to support action plans that optimize results and ensure effective execution of operational initiatives
- Accountability of all policies and procedures
- Incorporate Loss Prevention and safety messages into daily operations
- Maintain OSHA requirements to ensure the outlets are a safe working and shopping environment
Qualifications :
- 3 Years Retail Sales Management Experience
- Must be fluent in Excel Word Power Point Publisher POS
- Must have Maricopa County Food Handlers Card and AZ Liquor Server Certification
- Proven ability to drive sales results through a strong level of business acumen
- Demonstrated success in talent development/management
- Strong communication skills and ability to foster a customer focused selling culture
- Availability for varied weekly shifts including weekend closing and peak shifts
Remote Work :
No
Employment Type :
Fulltime