Process Trainer
Process Trainer
Posted on :
20-12-2024
Employer Active
1 Vacancy
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Job Description
We are seeking an experienced Process Trainer with a strong background in Life Insurance or Stock Broking. The ideal candidate will have indepth knowledge of industry processes KPIs KRAs and will be adept at assessing and addressing training needs improving throughput and managing attrition rates.
Key Responsibilities:
- Conduct training programs for new and existing employees in Life Insurance or Stock Broking processes.
- Develop and implement training strategies aligned with organizational goals and objectives.
- Evaluate Key Performance Indicators (KPI) and Key Result Areas (KRA) to ensure training effectiveness.
- Perform Training Needs Analysis (TNA) and Training Needs Identification (TNI) to identify gaps in knowledge and skills.
- Drive improvements in throughput ensuring operational efficiency and quality standards.
- Monitor and manage attrition rates by focusing on employee engagement and process clarity.
- Collaborate with managers and department heads to align training with business objectives.
Qualifications:
- Proven experience as a Process Trainer in the Life Insurance or Stock Broking industry.
- Strong understanding of KPI KRA TNA TNI throughput and attrition metrics.
- Excellent communication and presentation skills.
- Ability to work independently and with crossfunctional teams.
training,attrition,life insurance,throughput,kra,kpi,communication,insurance
Employment Type
Full Time
Key Skills
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