Back Office Executive
Overview:
As a Back Office Executive you will play a crucial role in the administrative and organizational tasks of the company. You will be responsible for managing data handling customer queries processing orders and maintaining a high level of accuracy in all back office functions.
Key Responsibilities:
- Manage and update company database with accurate information
- Handle customer queries and resolve issues in a timely manner
- Process orders and ensure timely delivery
- Coordinate with internal departments to ensure smooth operations
- Organize and maintain paper and electronic files
- Prepare and analyze reports for management review
- Assist in the implementation of company policies and procedures
- Monitor inventory levels and order office supplies as needed
- Perform data entry and documentation tasks
- Assist in organizing company events and meetings
- Conduct research and generate reports as required
- Support management in daily administrative tasks
- Ensure compliance with company regulations and quality standards
- Assist in recruitment and training processes
- Handle confidential information with integrity and discretion
Required Qualifications:
- Bachelors degree in Business Administration or relevant field
- Proven work experience as a Back Office Executive or similar role
- Proficient in MS Office and data management software
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Attention to detail and high level of accuracy
- Ability to prioritize and manage time effectively
- Knowledge of office management systems and procedures
- Understanding of basic accounting principles
- Ability to handle sensitive and confidential information
- Problemsolving and decisionmaking skills
- Familiarity with business operations and administrative processes
- Ability to work independently and as part of a team
- Flexibility and adaptability to handle changing priorities
- Commitment to ethical conduct and professional integrity
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