JR Travel Consultant
JR Travel Consultant
Posted on :
20-12-2024
Employer Active
1 Vacancy
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Job Description
Overview
As a Junior Travel Consultant you will play a crucial role in assisting with travel arrangement and providing exceptional customer service. Your attention to detail excellent communication skills and passion for travel will contribute to the seamless delivery of travel services to our clients.
Key Responsibilities
- Assist clients with travel bookings including flights accommodation and transportation.
- Provide personalized recommendations and itineraries based on client preferences and budget.
- Coordinate with travel suppliers to secure bookings and negotiate favorable rates.
- Handle inquiries and resolve issues related to travel arrangements ensuring client satisfaction.
- Stay updated on travel trends destinations and visa requirements to provide accurate information to clients.
- Process payments and maintain detailed records of clients travel preferences and history.
- Collaborate with colleagues to ensure a seamless travel experience for clients.
- Assist with travel documentation including visa applications and travel insurance.
- Address client concerns and provide support before during and after their trips.
- Contribute to the development of promotional materials and travel packages.
- Keep abreast of industry regulations and compliance standards.
- Participate in training and professional development opportunities to enhance travel expertise.
- Utilize travel booking platforms and tools efficiently to maximize productivity.
- Attend trade shows and networking events to foster partnerships with travel suppliers.
Required Qualifications
- Associates or Bachelors degree in Hospitality Tourism or related field.
- Previous experience in a customer service role ideally within the travel industry.
- Proficiency in travel booking systems and Microsoft Office Suite.
- Strong communication skills with fluency in additional languages a plus.
- Ability to multitask and prioritize tasks in a fastpaced environment.
- Excellent problemsolving abilities and a proactive approach to customer needs.
- Detailoriented with strong organizational and time management skills.
- Passion for travel and willingness to stay updated on industry developments.
- Flexibility to work nontraditional hours including evenings and weekends as needed.
- Knowledge of geographical locations travel documents and visa requirements.
- Ability to work effectively in a team while also displaying initiative and independent judgment.
- Familiarity with social media platforms and their role in travel promotion.
- Strong ethical standards and commitment to maintaining client confidentiality.
- Willingness to travel for familiarization trips and industry events as needed.
communication,organization,customer service,communication skills
Employment Type
Full Time
Key Skills
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