Travel Coordinator
Travel Coordinator
Posted on :
20-12-2024
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1 Vacancy
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Job Description
Job Title: Travel Coordinator Inbound International Travel
Location: South Delhi (Hybrid Work Model)
Job Overview
India Miles a wellestablished inbound travel company catering to European travelers visiting India is seeking a Travel Coordinator to ensure seamless coordination of travel bookings accommodations airport pickups and overall guest experience. The ideal candidate will excel at managing communications between vendors agents and guests to create a smooth and enjoyable travel experience.
Key Responsibilities
1. Booking Coordination:
Coordinate hotel cab and airport transfer bookings based on guest itineraries.
Ensure timely communication and confirmation of all travel arrangements with vendors and service providers.
2. Vendor and Agent Management:
Liaise with hotels transportation services and other vendors to ensure highquality services.
Build and maintain strong relationships with travel agents ensuring smooth communication and issue resolution.
3. Guest Communication & Experience:
Act as the primary point of contact for international guests ensuring all their queries and needs are addressed before and during their visit.
Provide detailed pretravel information and ensure that all guests receive prompt assistance.
4. Airport Pickup & Transfers:
Organize airport pickups and coordinate with drivers to ensure guests are greeted and transported to their destinations on time. Sometimes the coordinator may be required to attend to guests personally at the airport
5. Issue Resolution:
Handle any onground travel disruptions cancellations or guest concerns with efficiency and professionalism.
Work closely with vendors to resolve issues quickly and minimize the impact on the guest experience.
6. Reporting & Feedback:
Report key travel coordination updates to the founder regularly.
Gather guest feedback posttravel and share insights with the team for continuous improvement.
Qualifications & Skills
Bachelor s degree in Hospitality Tourism or a related field.
35 years of experience in travel coordination or a similar role preferably in inbound travel for international guests
Excellent communication and coordination skills.
Ability to multitask and manage several bookings and vendors simultaneously.
Strong problemsolving abilities and a proactive approach to guest service.
Familiarity with international travel needs especially European travelers is a plus.
Knowledge of travel booking tools and platforms.
Willingness to work in a hybrid model based in South Delhi.
Compensation
Take home INR 40K monthly Flexible for better talents.
vendor management,guest experience,tourism,multitasking,communication,problem-solving,transportation contracts,coordination,travel booking tools,travel coordination,feedback,hospitality,reporting,transportation demand management,coordination skills,hotel booking,travel services,travel assistance,international traveler,travel & tourism,guest booking,client follow-up,travel arrangements,issue resolution
Employment Type
Full Time
Key Skills
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