Shift Timings: 6.30 PM to 3.30 AM (night shift)
Must be fluent in English
Candidate must be from Pune
Experience: IT Admin Associate
- Addressing user tickets for issues regarding hardware software and networking.
- Assisting customers through installing applications and computer peripherals.
- Providing IT networks and technical services to users inside and outside the company.
- Guide users with stepbystep instructions to resolve the issues.
- Customizing the desktop applications as per the needs of users and clients.
- Advising on software and hardware upgrades.
- Maintaining a log of job tickets and maintenance tasks.
- Send the unresolved issues to the next level of the support team.
- Ensuring that the client systems are working fine.
- Creating technical reports and manuals.
- Keep up with current breakthroughs in computing technology and research its reviews.
Other Benefits & Perks
Cabs ( with 15 KM s ONLY ) medical accidental insurance
Rewards & Recognition Programs monthly annually
International Trips for TOP PERFORMERS Pick up and Drop Facility
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