Specialist Account Management
Specialist Account Management
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Job Description
We are looking for a Specialist Account Management to be based in Sandakan Sabah. The department generally is responsible for identifying new business opportunities promoting existing activities and ensuring fast sustainable growth.
Responsibilities:
Responsibilities include but are not limited to:
Manage and expand relationships with existing restaurants and proactively identify further new business opportunities.
Monitor accounts and identifying upsell and crosssell opportunities
Develop sound strategic marketing plans and ensure consistent growth for the clients business
Monitor each accounts performance metrics and ensure compliance with foodpandas operational standards function.
Strong knowledge of all aspects of the foodpanda business model and the online food ordering market.
Collaboration:
Collaborate with other departments & stakeholders and provide feedback and identifying industry trends
Account Manager will be the main point of contact in all matters relating to clients concerns & needs
Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards collaboration
Collaborate with various stakeholders to ensure project delivered timely
Collaborate with internal departments to facilitate client need fulfillment
Qualifications :
- 23 years experience within a client management role preferable
- Proven B2B sales experience would be an advantage preferably within the areas of F&B media advertising FMCG and ecommerce
- Exceptional verbal and written communication skills.
- Ability to collect track and analyze large amounts of data.
- Adaptability and strong problemsolving skills.
- Outstanding knowledge of MS Office
- Knowledge in Salesforce is a plus
- Ability to speak in other languages would be an added advantage
Key Competencies:
- Account Management
- Client Relationship Building
- Upselling/CrossSelling
- ECommerce
- Revenue Management
- Project Management
- Data Analytics
- Critical Thinking/Problem Solving/Negotiation
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
