Quality Assurance - Contact Center
Quality Assurance - Contact Center
Posted on :
20-12-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Position Call centre Quality Assurance (QA)
Process US Voice Process
Experience 36 years of relevant experience
Mode Work from office (WFO) 5 Days a week
Shift 24x7 Rotational shift
CTC Budget 4.00 Lacs to 6.50 Lacs per annum (based on the experience)
Transport provided only for night shift (either pickup or drop)
Role Description
This is a fulltime onsite role for a Quality Assurance Call Center position in Whitefield Bengaluru. The role involves daytoday tasks related to quality control quality assurance quality management and quality auditing in a call center environment.
Qualifications
Quality Control Quality Assurance and Quality Management skills
Experience in quality Assurance / auditing processes
Strong attention to detail and analytical skills
Excellent communication skills and ability to work in a team
Knowledge of quality standards and regulations
Previous experience in a call center environment is a must for US Voice Process
Bachelors degree in a related field
Hiring Process
1. Manager Round
2. Client Round
3. HR Discussion
Most of the rounds can be on video call only once the candidate will have to come in person
voice process,quality management,excellent communication,attention to detail,quality control,quality assurance,analytical skills,communication,auditing,knowledge of quality standards and regulations
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
