Relationship Officer
Relationship Officer
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Job Description
Overview
Key responsibilities
- Developing and maintaining relationships with clients
- Understanding client needs and offering solutions
- Acting as the point of contact for clients
- Providing excellent customer service
- Identifying new business opportunities with existing clients
- Collaborating with sales and marketing teams
- Monitoring customer accounts
- Resolving client concerns and issues
- Meeting sales targets
- Preparing reports on client accounts
- Attending networking events
- Keeping up to date with industry trends
- Implementing strategies for client retention
- Participating in sales meetings and training sessions
- Contributing to the development of marketing strategies
Required qualifications
- Bachelor s degree in Business Administration Marketing or related field
- Prior experience in sales or customer service
- Proven track record of meeting sales targets
- Excellent communication and interpersonal skills
- Strong negotiation and networking abilities
- Ability to build rapport with clients
- Proficiency in CRM software and MS Office
- Excellent time management and organizational skills
- Problemsolving and critical thinking skills
- Adaptability and resilience in a fastpaced environment
- Knowledge of market trends and industry regulations
- Ability to work independently and within a team
- Highly motivated and resultsdriven
- Customercentric mindset and focus
- Certifications in sales or customer relationship management (CRM) is a plus
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Employment Type
Full Time
