Account Manager B2BSales
Account Manager B2BSales
Posted on :
20-12-2024
Employer Active
1 Vacancy
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Job Description
Account Manager (B2B/Sales)
The Account Manager (B2B/Sales) plays a crucial role in maintaining and expanding relationships with our business clients. This position is vital for our organizations growth as Account Managers are responsible for understanding client needs delivering tailored solutions and ensuring customer satisfaction. The successful candidate will drive sales through excellent customer service leveraging market data and fostering longterm collaborations. As a key interface between the client and our services the Account Manager will ensure that client expectations are met or exceeded contributing directly to the company s profitability and reputation. Through strategic relationship management the Account Manager will identify opportunities for growth promote new services and ultimately enhance the client experience. This role requires a proactive resultsdriven individual who can navigate complex client scenarios while providing highlevel support and guidance. In essence this position directly influences our client retention success and overall business performance.
Key Responsibilities:
- Develop and maintain strong client relationships to drive loyalty and retention.
- Identify client needs and propose effective solutions tailored to their business objectives.
- Create and execute sales strategies to achieve company sales targets.
- Conduct regular meetings with clients to review account performance and identify areas for improvement.
- Collaborate with internal teams to ensure seamless service delivery and execution.
- Prepare and deliver presentations to clients highlighting new products and services.
- Monitor market trends and competitor activities to identify opportunities for growth.
- Negotiate contracts and agreements with clients to maximize profitability.
- Maintain accurate records of client interactions and sales activities in the CRM system.
- Analyze client feedback to enhance service offerings and improve customer satisfaction.
- Work closely with marketing to develop promotional materials and campaigns for clients.
- Assist in developing annual account plans and monitoring KPIs.
- Provide training and support to clients regarding products and services.
- Resolve client issues and complaints promptly while maintaining professionalism.
- Participate in industry events and networking opportunities to promote the company.
Required Qualifications:
- Bachelors degree in Business Marketing or a related field.
- A minimum of 35 years of experience in B2B sales or account management.
- Proven track record of meeting or exceeding sales targets.
- Strong understanding of sales performance metrics and CRM software.
- Excellent verbal and written communication skills.
- Ability to build rapport with clients and stakeholders at all levels.
- Experience in negotiation and closing deals.
- Familiarity with market research and analysis techniques.
- Demonstrated ability to manage multiple accounts simultaneously.
- Strong analytical and problemsolving skills.
- Ability to work independently and as part of a team.
- High level of organization and attention to detail.
- Proficient in Microsoft Office Suite and CRM technologies.
- Willingness to travel as needed for client meetings.
- Strong customer focus and advocacy.
- Demonstrated ethical conduct and professionalism in all interactions.
problem solving,negotiation,time management,communication skills,market analysis,problem-solving,team collaboration,market research,client relationship management,b2b sales,account management,sales strategy,crm software,sales strategies,microsoft office suite,analytical skills,negotiation skills
Employment Type
Full Time
Key Skills
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