Responsibilities will include but are not limited to:
- Responding to customer enquiries on the phone or via email
- Scheduling of appointments with relevant medical specialist
- Maintaining busy mailboxes including responding to queries in a timely manner booking appointments and other services services
- Providing administrative and operational support to medical specialists
- Providing information and advice to customers or potential customers
- Undertaking other tasks as assigned by the Team Leader or Operations Manager including reception duties uploading dictation invoicing and supporting the greater team in general
Qualifications :
To be considered for this role you will have:
- Demonstrated the ability to provide excellent customer service
- Excellent verbal written and interpersonal communication skills
- Demonstrated the ability to work independently and within a group environment
- A personal approach which is enthusiastic friendly and helpful
- Strong prioritisation skills while maintaining a level of flexibility
- Attention to detail is a must
- Computer literacy with proficiency in Microsoft Office (Word/Excel)
mlcoa offers an exciting and fast paced team environment where client focus team spirit drive and respect are key features. Ours is a growing business and opportunities abound for talented performers.
Remote Work :
No
Employment Type :
Fulltime