Telle callers for sales
Telle callers for sales
Posted on :
20-12-2024
Employer Active
1 Vacancy
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Job Description
Job Title: Telecaller for Sales
Overview
The Telecaller for Sales is a pivotal role within our organization driving customer engagement and contributing to our revenue goals through direct communication. As a telecaller you will be tasked with reaching potential customers presenting our offerings and persuading them to make a purchase. This position is essential to expanding our customer base enhancing brand recognition and achieving sales targets. Your expertise in building rapport addressing client concerns and showcasing the benefits of our products will be critical to your success. The ideal candidate will possess strong communication skills resilience and a passion for sales. A positive attitude and an eagerness to learn about our products and market will enable you to thrive in this dynamic environment. Your ability to follow up on leads and manage customer relationships will significantly impact our overall business growth.
Key Responsibilities
- Initiate outbound calls to prospective customers to promote our products/services.
- Identify customer needs and tailor offerings accordingly.
- Provide detailed information on product features and benefits.
- Conduct followup calls to nurture leads and secure sales.
- Record and maintain accurate customer information in the CRM.
- Handle objections and address client concerns effectively.
- Collaborate with the sales team to innovate new strategies for reaching customers.
- Implement calling scripts to ensure essential information is communicated.
- Ensure compliance with company policies and procedures during calls.
- Meet or exceed daily weekly and monthly sales targets.
- Prepare reports on daily sales activities and outcomes.
- Engage with customers through various communication platforms as required.
- Stay updated on product knowledge and market trends.
- Utilize feedback from management to enhance selling techniques.
- Participate in team meetings to discuss challenges and strategies for improvement.
Required Qualifications
- High school diploma or equivalent; further education is a plus.
- Proven experience in a telemarketing or sales role.
- Excellent verbal and written communication skills.
- Strong persuasive skills and ability to close sales.
- Familiarity with CRM systems and lead management.
- Customer service experience is an asset.
- Able to work independently and as part of a team.
- Basic computer proficiency and ability to handle data entry tasks.
- Ability to remain resilient in challenging situations.
- Strong organizational and time management abilities.
- Positive attitude towards learning and selfimprovement.
- Ability to multitask and manage different demands simultaneously.
- Flexibility to adapt to changing tasks and priorities.
- Experience with upselling and crossselling techniques.
- Knowledge of industry trends and competitive landscape.
- Ability to maintain confidentiality and handle sensitive information.
product knowledge,active listening,time management,communication,communication skills,team collaboration,adaptability,customer service,cross-selling,crm systems,data entry,multitasking,customer,upselling,organizational abilities,persuasive skills,industry knowledge
Employment Type
Full Time
Key Skills
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