Customer Support Executive
Customer Support Executive
Posted on :
20-12-2024
Employer Active
1 Vacancy
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Job Description
Job Description: Customer Representative Executive (BPO)
Location: Vashi Mumbai
Experience: Fresher to 1 year
Working Days: 5 days a week
Additional Benefits: Incentives
Key Responsibilities
- Handle inbound and outbound calls professionally to address customer inquiries or resolve issues.
- Provide accurate information about products and services to customers.
- Maintain customer satisfaction through excellent communication and problemsolving skills.
- Document customer interactions and update internal databases.
- Follow up with customers to ensure resolution and satisfaction.
- Collaborate with team members to meet or exceed performance metrics.
Skills and Qualifications
- Education: Minimum HSC/Graduate in any field.
- Basic computer knowledge and proficiency in MS Office.
- Ability to work in a fastpaced targetdriven environment.
- Excellent listening and problemsolving skills.
What We Offer
- 5day working schedule for worklife balance.
- Attractive incentive structure based on performance.
- Comprehensive training and development opportunities.
- Friendly and collaborative work environment.
Preferred Candidates
- Freshers or candidates with up to 1 year of BPO or customer service experience.
- Enthusiastic individuals with a customercentric approach.
customer service,collaborative work,problem-solving skills,communication skills,skills,communication,bpo,ms office proficiency,customer satisfaction,customer,basic computer knowledge
Employment Type
Full Time
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