Expertise Engineer - SASE

Your Career

The Extended Expertise Consultant is an integral part of our mission within our Professional Services team. As a Consultant you will provide onsite and/or remote deployment and configuration expertise relating to Palo Alto Networks solutions. You will function as the products Subject Matter Expert and will interact directly with the customers personnel and project teams providing leadership technical direction interpretation and alternatives to our best practice deployment methodology. This is a highly technical handson role and you will develop and maintain expertise level skill sets on our products and solutions deployed within the customers environment.

As a Professional Services Consultant youll get into the details of our platform. You will push the buttons flip the levers turn the knobs. You do not shy away from difficult challenges as it relates to cybersecurity implementations and integrations. You are the technical authority and will interact directly with our customers to help them secure their digital environments. The customers are counting on you to perform this work and train their staff. And while experience on the companys platform is desired even more important is having a solid foundation in networking and security technologies. 

In fact extensive experience with a competitors technology can play to your advantage. Many of the opportunities involve a client migrating to our platform for the first time so understanding the nuances of that technology will enable you to be a better Palo Alto Networks consultant. And dont worry we will send you to our Professional Services Academy to prepare you for the role so you are experienced with our suite of services and products before you first meet the customer. 

Your Impact

• Migrate customers from legacy firewall technologies to Palo Alto Networks platforms
• Build custom security policies and application signatures configured for our clients needs
• Progress and uphold expertise in deploying advanced Palo Alto Networks features and functionality
• Provide after hours and weekend oncall support as needed to support maintenance activities
• Analyze logs and events from the solution to perform initial troubleshooting and issue identification
• Work with our Technical Assistance Center to troubleshoot and diagnose support cases
• Maintain the Companys solution and provide mentorship on code upgrades and best practices
• Ensure client needs are met and deliverables produced on time according to specified project deliverables and scope

Qualifications :

Your Experience

• Experience with network security solutions and technologies leading security solutions in large environments
• Experience with troubleshooting skills related to networking routing IP NAT IPSEC VPNs and knowledge of how these interact with applications and users
• Experience with installation configuration and operation of highend firewall appliances ideally with Palo Alto Networks products
• Possess one of more of the following industry certifications  CISSP CCNA CNSE JNCIESEC CCSE CCSM PCNSE
• Effectively handle multiple projects and work calmly under pressure
• An excellent writer with strong verbal social skills with demonstrated ability to communicate to senior leaders technical peers and nontechnical partners
• Ability to work with the customers security & network teams to build confidence across the business units impacted by the change with the addition Palo Alto Networks
• Experience with IDS/IPS solutions and technologies
• Experience leading security solutions in large environments
• Deep understanding of different security threats internet protocols and applications
• Detailed technical experience in the installation configuration and operation of highend firewall appliances ideally our products
• Strong TCP/IP networking skills
• Can effectively handle many different tasks at a time
• Extensive background in internetworking LAN and WAN technologies required

Remote Work :

No

Employment Type :

Fulltime