LATAM Client Service Consultant
LATAM Client Service Consultant
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Job Description
Job title: LATAM Client Service Consultant
Location: Latin America
Salary: $800 $1000 USD/month – paid twice a month on or around the 15th and 30th of each
month – plus $10 bonus for every contract returned by contacts (paid at the end of each
month)
Work Hours: 8am 5pm EST
What you will be doing:
- Making phone calls (via FreshWorx which you’ll be trained on) to potential clients of
RAD helping them understand what needs to be completed and provided to move
forward in securing their assets
- Answering questions or directing potential clients to a specific RAD employee to have
answers provided
- Taking thorough notes on progress made calls completed common questions you
receive etc.
- Providing weekly email updates to your manager so the team knows how things are
going and we can adjust our strategy accordingly
Applicant Requirements
- Must be bilingual speak very clearly (English/Spanish at minimum additional
languages even better)
- Must live or be willing to work in EST timezone business hours (9 AM 5 PM EST
Monday through Friday)
- At least 1 year of experience in sales
- Excellent customer service skills enthusiasm for your work and strong work ethic
- An entrepreneurial spirit with a terrific positive solutionfocused attitude
- Organized resultsdriven and strong communication skills
- Selfstarter and ability to work under limited supervision
- Ability to maintain confidentiality and protect sensitive information
- Strong WiFi connection quiet home office and a personal laptop
- The ability to handle rejection hesitation or pushback from potential clients who are
unclear how the process works; you’ll be their knowledgeable helper assisting them in
getting completed what they need to move forward with RAD.
- Demonstrated excellence in written and verbal communication skills
- Extremely proficient in Microsoft Excel Microsoft Word and Adobe Acrobat (with an
emphasis on forms)
Applicant NiceToHaves
- Supervisory experience: It’s possible this role could eventually train additional Client
Service Consultants at a later date
- CRM experience (a plus)
What the Client Service Consultant Can Expect
- Clearlydefined goals expectations support to achieve them
- Basic (written) scripts and responses to common questions/objections
Employment Type
Full Time
