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Position: Clinical Communication Specialist (Remote – Bilingual English/Spanish)
Industry : Clinical/Orthopedics
Working Hours: 8am 5pm CST
Salary: 900 USD 1200 USD
Key Responsibilities:
- Receive and accurately document patient messages and inquiries
- Prioritize and relay patient messages to appropriate physicians and providers
- Understand and follow orthopedic outpatient protocols
- Assess the urgency of patient concerns particularly regarding postoperative care and potential infections
- Interpret and follow surgeons' protocols accurately
- Assist with administrative tasks as assigned
Requirements:
- Fluency in both English and Spanish (written and verbal)
- At least 2 years of clinical background preferably with foreign medical school or nursing school experience (UScredentialed program preferred)
- Strong understanding of basic orthopedic outpatient protocols
- Ability to execute a protocol
- Excellent communication and documentation skills
- Strong attention to detail and ability to follow established protocols
- Proficiency in relevant medical terminology
- Ability to work independently and as part of a team
- Experience with Epic Electronic Medical Record system
- Strong interpersonal abilities
- Ability to handle sensitive information with discretion
- A sense of urgency in resolving patient concerns
- Thorough understanding of HIPAA compliance and regulations
Important Note: As this position is based outside of Illinois the role does not involve providing medical advice. The primary function is to facilitate communication between patients and our Illinoisbased medical team.
Education:
- Medical or nursing background required with preference given to candidates from UScredentialed programs or those who have completed or partially completed foreign medical school