TellecallerImmediate joining Mumbai based

• Make outbound calls to potential customers to promote products and services.
• Respond promptly to inbound customer inquiries while providing accurate information.
• Maintain a positive rapport with customers throughout each interaction.
• Handle objections and resolve customer complaints in a professional manner.
• Document call details efficiently and update customer information in the database.
• Collaborate with team members to identify sales opportunities.
• Conduct surveys and gather feedback from customers to enhance service delivery.
• Achieve daily weekly and monthly call targets as set by management.
• Provide product knowledge and answer all customer inquiries.
• Schedule followup calls and appointments for senior sales teams.
• Assist in creating scripts and strategies to improve call effectiveness.
• Report on call activity customer trends and market feedback.
• Stay updated on product knowledge and industry trends for accurate customer information.
• Maintain compliance with company policies and data protection regulations.
• Participate in training sessions to improve telemarketing skills.

• High school diploma or equivalent; Bachelor s degree is a plus.
• Proven experience in telecalling customer service or salesoriented roles.
• Strong verbal and written communication skills.
• Ability to work in a targetdriven environment.
• Familiarity with CRM systems and call center software.
• Excellent organizational and multitasking abilities.
• Strong listening skills and the capacity to build rapport quickly.
• Basic knowledge of sales principles and customer service practices.
• Ability to handle rejection and remain positive.
• Good problemsolving skills to address customer issues effectively.
• Proficiency in Microsoft Office Suite and other relevant software.
• Availability for immediate joining.
• A collaborative mindset to work well within a team.
• Flexible with working hours and willing to manage unpredictable tasks.
• Strong attention to detail for maintaining accurate records.
• Fluency in English and Hindi proficiency in regional languages is preferred.

organizational skills,fluency in english,crm systems,sales,fluency in hindi,problem-solving,time management,communication skills,call center software,active listening,objection handling,microsoft office suite,customer service,attention to detail,team collaboration,adaptability,multitasking