Technical pre-sales
Technical pre-sales
Posted on :
20-12-2024
Employer Active
1 Vacancy
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Job Description
Responsibilities:
1. Technical Expertise:
Develop a deep understanding of Conversational AI Smart Agent Assist
CCaaS and their technical capabilities.
Stay current with industry trends emerging technologies and competitor
offerings.
2. Customer Engagement:
Engage with prospective clients to understand their technical requirements
and business challenges.
Conduct needs assessments and provide tailored technical solutions.
3. Solution Demonstrations:
Deliver compelling product demonstrations that showcase the features
and benefits of our solutions.
Customize demonstrations to align with the specific needs and use cases
of potential customers.
4. Collaboration with Sales:
Work closely with the sales team to understand customer goals and
contribute to the development of winning sales strategies.
Assist in the preparation of technical proposals RFP responses and other
sales materials.
5. Technical Presentations:
Conduct technical presentations both inperson and virtually to convey
the value proposition of our products/services.
Address technical inquiries and concerns during the sales process.
6. Proof of Concept (PoC):
Lead the design and implementation of proof of concept projects to
demonstrate the feasibility and effectiveness of our solutions.
7. Customer Relationship Building:
Build and maintain strong relationships with customers understanding
their evolving needs and providing ongoing technical support.
Qualifications:
1. Bachelor's degree in a technical field
2. Proven experience in a technical presales or similar role in the technology
industry.
3. Strong understanding of relevant technologies including (but not limited to) list
specific technologies relevant to the company's products/services.
4. Excellent presentation and communication skills with the ability to convey
technical concepts to both technical and nontechnical audiences.
5. Ability to work collaboratively in a team environment and interface effectively with
internal teams.
technical presentations,conversational ai,ccaas,solution demonstrations,smart agent assist,proof of concept design and implementation,rfp responses,technical proposals,pre-sales,customer engagement,communication
Employment Type
Full Time
Key Skills
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