General Manager - Restaurant International Experience Pune
General Manager - Restaurant International Experience Pune
Posted on :
20-12-2024
Employer Active
1 Vacancy
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Job Description
Overview
The General Manager of a restaurant plays a crucial role in overseeing all aspects of the establishments operations ensuring that it runs smoothly profitably and with utmost customer satisfaction. This position is pivotal in shaping the guest experience controlling costs and driving sales through effective management of staff and resources. With international experience as a key requirement the General Manager is expected to understand diverse cuisines and hospitality cultures adapting strategies for a global clientele. By ensuring compliance with health and safety regulations implementing training programs and managing vendor relationships the General Manager enhances operational excellence. This role not only involves strategic planning and financial management but also the development of brand awareness and marketability making it an integral part of the organization s growth and success.
Key Responsibilities
- Oversee daily restaurant operations and ensure policies and procedures are followed.
- Manage financial performance by monitoring budgets profits and loss in alignment with business goals.
- Develop and implement marketing strategies to promote the restaurant and attract new customers.
- Hire train and supervise staff ensuring a high standard of service and efficiency.
- Set and enforce quality standards for food preparation presentation and customer service.
- Monitor and manage inventory levels ordering supplies as needed to maintain optimal stock.
- Establish and maintain relationships with suppliers vendors and other business partners.
- Respond to customer inquiries complaints and feedback in a timely and effective manner.
- Conduct regular staff meetings and training sessions to maintain a motivated and knowledgeable workforce.
- Implement health and safety regulations to ensure a safe environment for staff and guests.
- Analyze sales and customer satisfaction data to inform operational decisions and improvements.
- Develop strategies for maximizing profit and reducing waste in food and beverage costs.
- Collaborate with the culinary team to create and update menus in alignment with market trends.
- Develop a strong online presence and engage with the community through social media platforms.
- Stay current with industry trends competitors and market conditions to identify opportunities for growth.
Required Qualifications
- Bachelors degree in Hospitality Management Business Administration or related field.
- Minimum of 57 years of restaurant management experience with international experience preferred.
- Strong financial and business acumen with experience managing budgets and bottom lines.
- Excellent leadership skills with the ability to motivate and develop a diverse team.
- Proficient in restaurant management software and POS systems.
- Strong knowledge of food safety regulations and compliance standards.
- Outstanding communication and interpersonal skills for customer and staff relations.
- Ability to thrive in a fastpaced highpressure environment.
- Flexible schedule with the ability to work evenings weekends and holidays as needed.
- Proven track record of driving sales and maximizing profitability.
- Strong problemsolving skills and ability to make decisions quickly.
- Knowledge of local market trends and customer preferences.
- Experience with menu development and inventory management.
- Adept at conflict resolution and customer service excellence.
- Passion for the food and beverage industry and hospitality.
staff training and supervision,management,financial management,skills,health and safety regulations,restaurant management,regulations,customer service,data analysis,quality control,marketing strategies,cultural awareness,safety regulations,conflict resolution,financial acumen,customer,social media management,operational efficiency,inventory management,team building,problem-solving,menu development,vendor relationships,leadership skills
Employment Type
Full Time
Key Skills
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