Senior Product Manager Singapore all genders
Senior Product Manager Singapore all genders
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Job Description
YOUR IMPACT YOUR ROLE
As a Senior Product Manager (all genders) focusing on Engagement and Retention you will play a pivotal role in optimizing Helplings user experience in Singapore driving initiatives that improve retention loyalty and satisfaction. Singapore is our fastestgrowing market presenting a unique opportunity to deliver significant impact by crafting and executing strategies tailored to local needs while staying aligned with global product goals.
You will work closely with the HQ product team in Berlin and Singapore leadership ensuring a seamless connection between local initiatives and the companys global vision. As part of your mission youll identify and prioritize highimpact opportunities leverage user insights and collaborate with crossfunctional teams to deliver exceptional product outcomes.
About your key responsibilities:
- Engagement and Retention Strategy: Define and execute a retentionoriented product strategy for the Singapore market focusing on enhancing the user journey and increasing lifetime value.
- Upselling & CrossSelling: Drive initiatives to expand user value including transitioning onetime users to recurring services higherfrequency plans (e.g. biweekly to weekly) and service addons.
- User Experience Optimization: Implement features that improve user engagement loyalty and operational efficiency.
- Localized Solutions: Partner with Singapore leadership to tailor product offerings that address specific market challenges and user preferences.
- CrossFunctional Collaboration: Work with teams across various functions (e.g. operations marketing business intelligence) and maintain a strong connection with the HQ product team to align on global priorities and share insights.
- A/B Testing and Experimentation: Lead experimentation to validate retention and engagement ideas continuously iterating to deliver better outcomes.
- Market Awareness: Stay attuned to competitor strategies market trends and user behaviors identifying opportunities for differentiation and innovation.
- Team Connection: Report directly to the Head of Product in Berlin ensuring alignment with the global product vision and strategy.
WHAT YOU NEED TO SUCCEED
Experience & Skills:
- 6 years of product management experience with a strong focus on retention engagement or loyalty in B2C or marketplace environments.
- Proven expertise in designing and delivering user lifecycle improvements upselling and crossselling strategies that drive measurable growth.
- Strong ability to lead discovery processes (e.g. user research stakeholder interviews) to identify highimpact opportunities.
- Experience working across global and local teams ensuring alignment while addressing marketspecific needs.
- Familiarity with A/B testing frameworks and an iterative product development approach.
Soft Skills:
- Strategic leadership: Ability to define and communicate a compelling vision for user retention.
- Crosscultural collaboration: Strong communication and relationshipbuilding skills to work closely with teams in both Singapore and Berlin.
- Adaptability and resilience: Thrive in a fastpaced environment balancing local market dynamics with global strategies.
- Handson and proactive mindset: Take an aggressive actionoriented approach to identifying opportunities and driving initiatives to completion.
- User empathy: A deep understanding of user behaviors pain points and motivations to create impactful product experiences.
WHAT YOU CAN EXPECT FROM US
- A key role in shaping retention and engagement strategies for Singapore one of Helplings most exciting and fastgrowing markets.
- A strong connection with our HQ product team in Berlin fostering collaboration knowledge exchange and alignment with global strategies.
- The opportunity to lead impactful initiatives while tailoring solutions to the unique needs of the Singapore market.
- Flexible working hours and the opportunity to visit our Berlin HQ regularly for crossteam collaboration and learning.
- A dynamic international team culture with personal development opportunities and exciting challenges.
APPLY NOW
This is a highly strategic role that will give top candidates the chance to directly impact the success of the company and to secure our marketleading position.
Does that sound like you Then apply now and send us your application documents including your possible start date and salary expectations.
Employment Type
Full Time
