Job Title Medical Support Assistant
Location: Santa Fe NM 87505
Duration: 1 Year or Full time (options for 26 weeks contract)
Shift Schedule: 8:00 am to 4:30 pm Mon Fri (40hours per week)
Start Date: Mar 2025
Job Description: The Medical Support Assistant will be responsible for providing administrative support in our healthcare facility. This role involves managing patient interactions handling clerical tasks and ensuring efficient operation of the office.
Qualification:
Education: High school diploma or equivalent; certification in medical administration is a plus
Experience: Must have at least 1year of experience
Certifications: Medical Assistant Good to have
Responsibilities:
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Review and process paper and electronic health records collecting patient info for referrals and payment decisions.
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Mail denial letters to patients providers and vendors and manage correspondence and appeals.
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Distribute mail and ensure timely delivery of reconsideration letters to supervisors.
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Work with medical staff to ensure complete and accurate documentation for patient referrals.
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Conduct followups to ensure proper documentation is recorded for outside providers.
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Provide clerical support in report preparation and case monitoring.
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Offer excellent customer service addressing patient and visitor inquiries and directing them appropriately.
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Assist in organizing program file systems and handling communication (fax mail etc.).
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Help manage office supplies and equipment ensuring proper function and requesting service as needed.