The Lead Program Manager oversees the coordination and administration of all aspects of an ongoing program including planning organizing staffing leading and controlling program activities.
Plan the program
- Plan the delivery of the overall program and its activities by the mission and the goals of the organization.
- Develop new initiatives to support the strategic direction of the organization.
- Develop and implement longterm goals and objectives to achieve the successful outcome of the program.
- Develop an annual budget and operating plan to support the program
- Develop a program evaluation framework to assess the strengths of the program and to identify areas for improvement
Organize the program
- Ensure that program activities operate within the policies and procedures of the organization.
- Ensure that program activities comply with all relevant legislation and professional standards.
- Develop forms and records to document program activities
- Oversee the collection and maintenance of records on the clients of the program for statistical purposes according to the confidentiality/privacy policy of the organization
Staff the program
- In consultation with the Program Director COO & Executive Director recruit interview and select wellqualified program staff.
- Implement the human resources policies procedures and practices of the organization.
- Ensure that personnel files for the program are properly maintained and kept confidential.
- Establish and implement a performance management process for all program staff.
Lead the program
- Supervise program staff by providing direction input and feedback
- Conduct training to build the capacity of the team.
- Communicate with funders and other stakeholders to gain community support for the program and to solicit input to improve the program.
- Liaise with other managers to ensure the effective and efficient program delivery
- Coordinate the delivery of services among different program activities to increase effectiveness and efficiency.
Control the program
- Write reports on the program for management and funders
- Communicate with funders as outlined in funding agreements
- Ensure that the program operates within the approved budget
- Monitor and approve all budgeted program expenditures
- Monitor cash flow projections and report actual cash flow and variance to the Program Director regularly (monthly/bimonthly)
- Manage all project funds according to established accounting policies and procedures
- Ensure that all financial records for the program are up to date
- Ensure financial reports and supporting documentation for funders are prepared as outlined in funding agreements
- Provide required information to have invoices generated and submitted to funders according to the established timelines
- Identify and evaluate the risks associated with program activities and take appropriate action to control the risks
- Monitor the program activities regularly and conduct an annual evaluation according to the program evaluation framework
- Report evaluation findings to the Program Director and recommend changes to enhance the program as appropriate
Donor Management:
- Build strong relationships with AAP donors & corporate partners (CSR teams)
- Develop and execute account plans for large donors & corporate partner
- Own endtoend closure of renewals/upsells/crossselling opportunities across existing partners
- Work with the finance and program teams to ensure optimal utilization of funds across programs
- Design and own impactful engagements including but not limited to volunteering leadership participation and field visits by partners
- Create presentations and proposals for potential new donors
excel,analytical thinking,budget management,project management,strategic planning,leadership skills,stakeholder engagement,education program development