Senior Client Partner Senior Engagement Leader - Life Science
Senior Client Partner Senior Engagement Leader - Life Science
Posted on :
20-12-2024
Employer Active
1 Vacancy
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Job Description
The Purpose of This Role
Translate the orgs Account s strategy into plans and provide direction/ leadership in order to deliver strategic and business objectives.
Responsible for revenue and margin targets for accounts assigned to Client Partner/ Sr. Client Manager.
End to end ownership on new/existing business proposals right from RFI/RFP/RFQ responses till MSA/SOW execution.
Build and maintain relationships with key business and technology stakeholders to ensure timely delivery of products/services.
Responsible for account landscaping stakeholder mapping relationship management customer advocacy and strategic quarterly reviews with customers.
Publish and track monthly business forecasts along with contingency plan in case of revenue shortfall.
Accountable for billing efficiency utilization targets and resource fulfilment.
Able to achieve customer satisfaction scores/targets.
Motivate and develop high capability professionals to successfully build an excellent team
Ensure succession plans in place for key roles and develop plans to avoid single points of dependency.
Ensure that the team fully understands the requirements & deliverables meets deadlines and prioritizes engineering tasks
Provide robust technical recommendations in order to provide solutions which have a significant impact on business performance in the short and longer term exploiting opportunities and mitigating risk.
Ensure all projects of work are appropriately assessed designed planned resourced scheduled and delivered in a timely and cost effective manner in order to ensure best value for customer
Develop budget and resource plans for department to ensure business objectives are delivered in accordance with financial and performance targets.
Identify assess and manage risk for an area to ensure operational technology risks are mitigated and technology performance is maintained.
Build the capability of the team own and drive account and organization goals and objectives
Through effective recruitment performance management and training ensure that the team is well equipped for additional challenges. Build a culture of people excellence
Value you will Deliver
Achieve top line and bottom line targets for the account
Delivery of short term and long term plans for the account
Create an organizational design that supports account vision
Reduce voluntary attrition to 10% or less
Formal engagement plan for liaising with key senior customer stakeholders
Fully collaborate with the the India leadership team on all activities as well as solicit support on activities undertaken
Lead and influence an engaged and effective workforce and that is fully integrated with the companies Vision
Our Ideal Candidate comes with
Overall experience 1825 years managing Life Science accounts and offshore development centers working closely with global teams.
Experience includes at least 3 years experience in independent account ownership.
Technical/ Functional Competency
IT Software Development Digital Solutions Digital Transformation background are mandatory.
Basic understanding of technology & of software development methodologies especially as relating to developing custom software for customers
A proven and consistent track record of meeting revenue targets.
Behavioral Competency
Strong interpersonal communication skills
Ability to lead initiatives and people toward common goals.
Working knowledge of systems infrastructure
Excellent oral and written communication presentation and analytical skills
Company Overview
They are a pureplay business transformation company. They are practitioners of endtoend business and technology transformation. They tap into an organization s technology people and assets to fuel fast meaningful results for global enterprise customers across financial services payments retail automotive healthcare manufacturing and other industries. Founded in 2012 and with offices across the globe They make industries leaders and Fortune 500 companies more agile empowered and successful.
They help get companies get unstuck . We re a technology company that lives organizations a process and context to solve problems in unconventional ways. We re a catalyst for organization s talent and technology helping teams push boundaries and challenge traditional approaches. We make delivery more bold
efficient collaborative and even more enjoyable.
healthcare,partner engagement,leadership,it software development,revenue target management,team leadership,cxo level engagement,stakeholder management,digital transformation,rfq development,rfp,digital solutions,revenue,top line growth,account management,life sciences,life science
Employment Type
Full Time
Key Skills
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