Senior Associate - IT Monitoring L1 Ops
Senior Associate - IT Monitoring L1 Ops
Posted on :
12-03-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
POSITION TITLE: ITISC FET Europe IT Monitoring / L1 Ops Engineer
REPORTING TO: ITISC FET Europe IT Monitoring Manager
WORKING LOCATION: B5 India
OBJECTIVE:
- The main objective of this position is to deliver high quality infrastructure support under 24X7 monitoring of all the infrastructure components. Also act L1 Ops engineer to solve the basic infrastructure issues. Moreover will act as back up Major incident engineer.
REQUIRED EXPERIENCE AND SKILLS:
Experience:
- Basic experience required as Windows administrator monitoring Azure monitoring FortiGate devices and managing business critical applications.
- Background as IT System administrator (Windows operating systems Linux VMware FortiGate devices firewalls switches routers) beneficial.
- Basic understanding and experience in IIS ASP along with any other type of application monitoring and troubleshooting knowledge.
- Effectively collaborate with Server Network Database Application support teams during Incident troubleshooting and Incident bridges.
- Basic understanding of Cloud Infrastructure services & its concepts
- Must have the technical aptitude to learn apply and solve technological solutions and/or challenges;
- Prior experience in monitoring and managing events coming from the SQL and other Database servers.
- Strong organizational skills;
- Ability to listen gather and understand information about people and situations quickly;
- Ability to handle and resolve basic server related issues
- Excellent attention to detail and quality;
- At ease with distant & international communications through a wide array of technologies (ticketing tool documents and forums phone chat email).
- Certification ITIL Foundation V4 highly appreciated but not mandatory.
- English (fluent) required;
- Expertise in Microsoft Office: Outlook Word Excel PowerPoint.
Technology skills:
Mandatory
- Basic Networking skills routers firewalls switches LAN WAN monitoring.
- Intermediate Server monitoring and troubleshooting. Windows Linux platforms.
- Intermediate understanding on Application monitoring and troubleshooting.
- Optional Certifications or trainings in Windows Server platform (MCP) Azure Cloud Administration
- Experience using monitoring tools like Site24x7 HP OpenView Business availability center FortiManager FortiAnalyzer or similar.
- Basic knowledge of Windows server 2012/2016/2019 administration Azure Infrastructure and troubleshooting.
Optional
- Basic understanding in Data Base monitoring and administration. MS SQL Server up to 2019.
- Basic understanding on Virtualization technologies.
- Knowledge on Scripting & Automation
- Knowledge on Cloud Technologies
Personal Skills:
- Team Player
- Smart worker
- Quick learner
- Willingness to work in 24x7 shifts.
Experience 3 to 6 years into IT infra support
PREFERED CANDIDATES:
- The successful candidate will have a selfmotivated getitdone attitude; the ability to think critically; enjoy working with teams spread globally and across cultures; a desire to learn in new areas; and the discipline to pay attention to deadlines details and quality.
- Good communication and interpersonal skills to interact with team in Europe
- BE Computer Science/MCA or any other Bachelors degree with the right experience
- Will be an added advantage if worked on Laboratory related applications
Qualifications :
Bachelors degree or comparable education
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
