Outlet Manager- Salon Spa
Outlet Manager- Salon Spa
Posted on :
20-12-2024
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1 Vacancy
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Job Description
Job Title: Outlet Manager Salon & Spa
Location: Noida
Reports To: Salon & Spa Manager/Operations Manager
Department: Operations
Job Type: Fulltime
**About Us:**
World s Largest Fashion Brand backed with the most viewed proven and stable highend Luxury Fashion and Lifestyle Media House.
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Dedicated Fashion Lifestyle channels. 23 years of existence. UHD channel. Available on leading OTT platforms all over the world. 100 plus of new content every week. 2 Billion Viewers. 250 Cable Satellites. 193 Countries. 500 Million Households. 10 Million Public TV Sets in Public Places. 5M website hits per month. Fashion TV App gets 500K Subscribers &; 35K installations per Month. Fashion TV You Tube Channel has 65M Views; was viewed for 90M minutes. 4.5M plus likes on Facebook; 12M views per week. 300K Followers on Instagram; 125k Organic Reach per Month. TRUELY AN AUTHORITY IN FASHION...
The role of an Outlet Manager at Salon (or a similar salon) typically involves overseeing the daily operations of the salon and ensuring that it runs smoothly. Below is an outline of key responsibilities skills and qualifications that might be expected of an outlet manager at JD Salon or any salon outlet:
Key Responsibilities:
- Team Leadership:
- Manage a team of stylists technicians and support staff.
- Provide training mentorship and guidance to staff members.
- Ensure that employees adhere to company policies and maintain a high standard of customer service.
- Customer Service:
- Handle customer complaints or issues in a professional and timely manner.
- Ensure a high level of satisfaction with the services provided by the salon.
- Ensure that appointments are properly scheduled and the service delivery meets customer expectations.
- Salon Operations:
- Oversee daily salon operations ensuring everything runs efficiently (e.g. appointment scheduling inventory management cleanliness).
- Manage and supervise the opening and closing of the salon.
- Monitor employee performance ensuring services meet quality standards.
- Sales and Marketing:
- Drive sales goals and ensure targets are met for services products and promotions.
- Work with the marketing team to implement campaigns that attract new clients and retain existing ones.
- Upsell salon products and services to customers.
- Financial Management:
- Prepare and manage the outlets budget.
- Ensure efficient stock management ordering of supplies and minimizing wastage.
- Track and report financial performance and sales targets.
- Health and Safety Compliance:
- Ensure the salon meets all health and safety regulations.
- Maintain proper sanitation standards and ensure all equipment is regularly cleaned and sterilized.
- Ensure that the salon adheres to the necessary industry standards and legal requirements.
- Staff Scheduling:
- Create staff schedules that align with customer demand.
- Handle payroll and attendance tracking.
- Ensure that staff breaks leaves and shift changes are managed effectively.
Key Skills:
- Leadership: Strong ability to manage motivate and support the team.
- Communication: Clear communication with both customers and staff.
- Problemsolving: Ability to quickly resolve issues as they arise whether with customers or within the team.
- Organizational Skills: Ability to manage multiple tasks and priorities efficiently.
- Salesdriven: Knowledge of sales strategies and experience in driving business growth.
- CustomerOriented: Focused on delivering an excellent customer experience at all times.
- Financial Acumen: Ability to manage a budget and understand profit margins payroll and expenses.
Qualifications:
- Previous experience in a management role in a salon or similar customer service setting.
- Familiarity with the beauty and wellness industry.
- Strong interpersonal and leadership skills.
- Knowledge of salonspecific software for bookings payments and inventory management.
- Ideally a background in cosmetology or beauty therapy though not always required for managerial roles.
In addition flexibility time management and adaptability are also crucial as the salon environment can be fastpaced and require quick decisionmaking.
outlets,salons,management
Employment Type
Full Time
Key Skills
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