drjobs Client Relationship Executive

Client Relationship Executive

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Hyderabad - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Position Title: Client Relationship Executive
Location: Hyderabad
Job Type: FullTime

Lets create our future together at The AES Group!

About The AES Group:

The AES Group is a premier technology consulting company that has been bringing businesses and talent together for over 20 years to deliver the most innovative technology solutions that create the most positive impact on society. AES has helped over 40 business enterprises including Fortune 500 companies engage their customers empower their employees and transform their business operations with the power of cloud data AI and other emerging technologies.

About the Role:

We are seeking a highly motivated and customerfocused Client Relationship Executive with a strong sales orientation to join our dynamic team. The ideal candidate will play a key role in building and maintaining strong client relationships while driving revenue growth. This position combines exceptional customer service skills with a proactive sales approach to ensure client satisfaction retention and the achievement of sales targets.

Key Responsibilities:

Client Relationship Management:
Build and maintain strong longlasting client relationships
Serve as the primary point of contact for clients addressing inquiries concerns and requests in a timely and professional manner.
Understand client needs and proactively offer solutions to enhance their experience and satisfaction.
Regularly check in with clients to ensure satisfaction gather feedback and identify potential opportunities for improvement.
Sales and Business Development:
Identify and pursue new business opportunities within existing accounts and external clients to drive sales growth.
Crosssell and upsell company products/services based on client needs and opportunities.
Meet or exceed sales targets and KPIs by developing and executing strategic sales plans.
Negotiate contract terms pricing and timelines in collaboration with the sales and legal teams.
Collaboration and Coordination:
Work closely with internal teams including sales marketing and COE to ensure a seamless and coordinated approach to client management.
Ensure the timely delivery of services in line with client expectations.
Collaborate with the account management and customer service teams to resolve any client issues and enhance customer retention.
Reporting and Documentation:
Maintain accurate records of client interactions sales activities and progress toward sales goals.
Prepare and deliver regular reports on account status sales performance and client feedback to management.
Track and analyze client data to identify trends and inform decisionmaking.


Qualifications:

  • Bachelors degree in Business Marketing or a related field (or equivalent experience).
  • Proven experience in client relationship management sales or account management.
  • Strong sales acumen with a track record of meeting or exceeding sales targets.
  • Excellent communication negotiation and presentation skills.
  • Ability to build rapport and trust with clients quickly and effectively.
  • Strong organizational and time management skills.
  • Proficient in Microsoft Office Suite CRM software (e.g. Salesforce) and other relevant tools.
  • Ability to work independently and as part of a team in a fastpaced environment.
  • Strong problemsolving skills with a clientcentric approach.

Preferred Qualifications:

  • Experience in IT industry or sector e.g. technology finance healthcare.
  • Previous experience working in an IT sales environment.
  • Knowledge of the latest sales and CRM technologies and trends.

Benefits:

  • Competitive salary and performancebased incentives.
  • Health insurance.
  • Paid time off and holiday leave.
  • Professional development opportunities.

Let your future start with The AES Group and join our mission to create the most positive impact on society with the power of technology. Apply now.

Employment Type

Full Time

Company Industry

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.