Key Account Manager Retail mfx

Food delivery was just the start. We dont want to just satisfy our customers hunger but to deliver a wide variety of products and expand our platform to supermarkets flowers toys books and other exciting products all referred to as Retail. Your job starts when the retail partner has signed the contract and has been onboarded to Wolts platform. As a Retail Key Account Manager (m/f/x) youre responsible for managing and developing your portfolio of our key retail partners in Germany. Were looking for someone with a genuine passion for establishing relationships and improving key business metrics to create results for Wolt the retail partners and ultimately the customers. In doing that you need to have good problemsolving skills a commercial mindset and a strong passion to deliver exceptional service. If you want to use those skills to digitally enable local brick & mortar stores you have come to the right place!

On a personal note it goes without saying that youre a team player and willing to get your hands dirty as we build this relatively new area of our business in Germany. This also means that you must thrive in the startup environment where constant change means there is  always lots to get your teeth into!   

What youll be doing:

• Owning the overall partner relationship and driving growth with our key retail partners by improving their performance through data driven consultation.

• Engaging partners in growth strategy conversations (i.e. adding more stores to Wolt across Germany increasing samestore sales improving profitability expanding with new brands category management and maximizing product inventory on Wolt etc).

• Driving forward operational improvement with your partners to ensure that together we are delivering the best experience for Wolts end customers.

• Strategically introducing and executing on new product and service opportunities to broaden partnership depth and increase partner revenue streams (e.g. white label logistics advertising).

• Developing and executing comarketing campaigns with partners to promote the partnership drive sales and increase customer awareness across multiple channels (social media OOH etc.).

• Taking ownership for projects that help us evolve our retail business. Project goals may vary from driving efficiency over ensuring legal compliance to solving challenges with product data.

• Getting your hands dirty: were developing a lot from scratch and you will help to bring structure in how we support our partners

Qualifications :

Our humble expectation

• Bachelor or higher degree and job experience in account and/or category management (56 years) with a strong drive to grow and develop in this field

• Fluent in German and English is a must to connect with our partners.

• Excellent interpersonal skills with the ability to adapt the tone to suit the audience

• Commercial mindset with very good analytical and problemsolving skills

• Structured detailed proactive and serviceoriented approach

• High sense of ownership and ambition to go beyond the obvious

• Experience in the grocery segment and/or with ecommerce and marketplaces is an advantage.

What we offer

• Cool office in Berlin
• Independent work in a dynamic international team
• A fastgrowing tech company with many career opportunities 
• Attractive salary package 
• Discount on Wolt orders
• Modern work equipment
• Various soft drinks coffee and fruits in the office
• Urban Sports Club membership subsidy
• Weekly allhands meetings and regular team events
• Flexible working hours policy 30 days of paid vacation
• Subsidized Deutschlandticket (Germany Train Ticket)

Remote Work :

No

Employment Type :

Fulltime