Specialised ICT Support Specialist
Specialised ICT Support Specialist
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5-7years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Provide specialized ICT support on an "as and when required" basis to meet emerging needs and challenges.
- Address ICTrelated requests not covered by standard operational areas ensuring seamless support and resolution.
- Analyze unique requirements and develop tailored ICT solutions to meet CETAspecific objectives.
- Collaborate with stakeholders to understand needs and deliver fitforpurpose ICT interventions.
- Troubleshoot and resolve advanced technical problems across the organization s ICT systems ensuring minimal disruption to operations.
- Identify root causes of issues and implement longterm solutions to prevent recurrence.
- Align specialized ICT support activities with the organizations broader ICT strategy and objectives.
- Ensure that any additional ICT requirements are integrated seamlessly into the existing infrastructure and frameworks.
- Work closely with internal teams and external partners to deliver specialized ICT services.
- Provide expert advice and recommendations to management on specialized ICT needs and emerging technologies.
- Proactively identify areas for improvement within the ICT ecosystem and propose innovative solutions.
- Stay informed on the latest trends and advancements in ICT to support the delivery of cuttingedge solutions.
Minimum of 5 years of experience in a specialized ICT support role. Demonstrated ability to troubleshoot and resolve complex ICT issues. Experience in developing and delivering tailored ICT solutions for diverse organizational needs. Key Skills: Strong problem-solving and analytical capabilities. Excellent communication and collaboration skills. Ability to manage and prioritize multiple ad-hoc requests effectively.
Education
Qualifications and Experience: Diploma or Bachelor s degree in Information Technology, Computer Science, or a related field.
Employment Type
Full Time
