Global Field Service Technical Specialist
Global Field Service Technical Specialist
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Job Description
The Field Service Technical Specialist is responsible for providing handson service and site assistance on John Crane Turbomachinery products supporting compressor manufactures and end user customers.
As part of the Global Turbomachinery team the incumbent will support the company drive to expand our portfolio of Services & Products in the Turbomachinery market in accordance with the corporate objectives strategy and plans. The F.S. Technical Specialist travels extensively in the US and abroad.
Onsite Dry Gas Seal removal strip inspection rebuild and installation into Turbo
compressors.
Identify and assist customers with upgrades of all Turbomachinery products.
To understand and report upon the commercial opportunities of each customer site
visited through the use of site surveys the commercial opportunity sheet and
customer interaction.
Provide training to customers on gas seal and system related subjects.
Troubleshooting on all Turbomachinery products.
The role will include extensive levels of travel (up to 80%) sometimes to remote areas both onshore and offshore and outside of the US if required.
To create a comprehensive customer report outlining all site activities including
observations recommendations and actions.
Qualifications :
High School diploma or equivalent required college preferred.
Minimum 3 years field service experience.
Must have prior experience with turbomachinery (compressors and turbines).
Operational gas seal inspection and build handson experience
Good communication skills.
Willingness and proven capability to travel at short notice
Capable of reading general assembly drawings
The ability to work under pressure and take a methodical approach to work is a plus.
Must have license to operate a motorize vehicle and the ability of driving overseas
Effective written and oral communication skills
Proven ability of yearround on call support
Experience working for a global company and working in a diverse work environment
is a plus.
Must be selfmotivated and a collaborative contributor.
Ability to speak read and write in English.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
