To provide a welcoming and friendly customer experience delivering excellent customer and food service. To ensure the restaurant is clean/hygienic restocked and customers are advised of the products available (e.g. meals snacks restaurant open times and allergens etc.)
- Deliver excellent customer service to ensure high levels of customer satisfaction and Pride we can and we will customer experience.
- Assist in a wide range of preparation cooking and serving of food.
- Serve meals snacks and drinks including taking payments at tills using cards and cash resolving and clarifying purchase choices and special offers.
- Resolve initial customer queries (or refer to a supervisor/manager for more complex concerns).
- Clean all equipment crockery and cutlery as required.
- Support operate and provide service in areas including but not limited to: the Serveries Hospitality orders Functions/Events
- Ensure all food is handled in accordance with the standards specified in the Food Safety & Quality Management System and regulatory requirements.
- Carry out and record any food safety and stock checks specified by the Unit Manager or Assistant Manager or Supervisors.
- Take delivery of stock including food/provision checking and accounting for such items.
- Act as Banksman and other such job specific operations as required
- Receive deliveries and check supplier invoices in accordance with the company systems/procedures.
- Ensure all waste is removed promptly and placed in the correct waste containers in accordance with site waste management plan.
- Ensure all raw materials and packaging materials are stored in the correct areas of the site.
- Carry out tasks in the most efficient manner taking into account any production or allergen constraints to meet customer orders.
- Participate as a HACCP Team member if required
- Ensure all work is carried out in accordance with the relevant H&S legislation and Codes of Practice.
- Ensure all production and quality records are completed accurately and on time.
- Ensure all traceability requirements are fully complied with.
- Where relevant to carry out activities required by the accredited FSQMS.
- Participate in ongoing professional development and training that may include offsite and occasionally overnight travel.
- Carry out tasks as requested by your supervisor/manager.
Our Ideal candidate will have the following characteristics in line with our values
Togetherness
- Ability to work as part of a team
- A flexible approach to working hours
- Be supportive of colleagues
Nurture
Pride
- Be honest and trustworthy
- Able to work independently
- Have a cando approach
Planet
- Hygienic approach and manner
- Committed to zero harm and sustainable practices
Qualifications :
- Have a contagious passion for food and/or customer service
- You draw satisfaction from working within a collaborative and inclusive team environment
- Ability to adapt to challenges and opportunities with a solutionoriented perspective
- Previous experience in a similar role especially in the food service industry is often a plus
- Some knowledge of food safety and sanitation practices
- Works according to the BaxterStorey core values
Remote Work :
No
Employment Type :
Parttime