Advanced Application Engineer
Advanced Application Engineer
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Job Description
Exp BTech Fresher
WFO/WFH WFO
Work Timings Rotational (24/7)
Work Location Bangalore
Job Description
1 Taking ownership of customer issues reported solving their problems through by providing resolution
2 Researching diagnosing troubleshooting identifying solutions to resolve system/application issues
3 Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
4Installation configuration of various applications
5Installation configuration of Operating system with various methods like WDS GHOST Bootable PD etc
6Engineer ensure proper logging of all issues
7Document technical issues in the knowledge database
8Should possess ability to learn work on changing emerging technologies Certification in new technologies like Azure AWS will be added advantage
9Keep track of users system issues until resolved by adhering to the SLA
Employment Type
Full Time
