Systems Analyst
Systems Analyst
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1 Vacancy
Job Description
At Canus Tech we specialize in providing cuttingedge technology solutions and consulting services across various industries. As part of our growing team we are seeking a talented and motivated Systems Analyst to join us and contribute to the development and enhancement of ServiceNow applications and modules.
This role is ideal for a systems analyst looking to advance their career by working on enterpriselevel implementations and solutions.
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Assist in the design and configuration of applications and modules on the ServiceNow platform.
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Customize and configure forms fields workflows and business rules.
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Perform testing to ensure functionality performance and scalability of ServiceNow applications.
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Conduct regression functional and integration testing.
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Create and maintain detailed test cases.
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Report track and manage issues or defects using ServiceNow or other QA tools.
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Collaborate with business and QA teams to resolve issues and ensure quality deliverables.
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Assist in building and automating workflows using tools like Flow Designer and Workflow Editor.
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Develop and configure catalog items record producers and service requests.
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Analyze business needs and translate them into functional requirements for solution teams.
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Provide recommendations for system improvements performance optimizations and best practices.
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Bachelors degree in Computer Science Information Technology or related field.
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3 years of experience as a Systems Analyst or similar role.
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Strong working knowledge of the ServiceNow platform (e.g. ITSM Service Portal Flow Designer).
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Experience with testing methodologies creating test cases and performing QA testing.
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Familiarity with ServiceNow modules such as Incident Management Change Management and Service Catalog.
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Strong analytical and problemsolving skills with attention to detail.
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Excellent communication and collaboration skills to work with crossfunctional teams.
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Ability to prioritize and manage multiple tasks in a fastpaced environment.
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Competitive compensation and comprehensive benefits package.
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Collaborative and inclusive work environment that values innovation and talent.
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Exposure to cuttingedge ServiceNow projects and enterpriselevel solutions.
Employment Type
Full Time
