Business Analyst
Business Analyst
Posted on :
19-12-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
19-12-2024
Job Description
Position: Business Analyst
Duration: 16 months
Location: Carson City Nevada (Onsite from Day 1)
JOB DESCRIPTION
Response to Qualifications
Years of Experience
Projects where skills used
- 6 to 8 years experience. QA skills IT skills test case development soft skills
- Strong communication skills positive cando attitude
- Bachelors degree first degree or equivalent experience in Technical Communications.
- Minimum 2 years documented experience in business process analysis software development and/or testing.
- Communicates clearly in English both verbally and in writing with project team members and stakeholders
- Excellent written and verbal skills.
- Demonstrated cando attitude.
- Ability to resolve problems with minimal management assistance; escalates appropriately.
- Flexibility to adapt to changing priorities. Moves quickly to address unexpected problems or opportunities.
- Strong attention to detail.
- Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
- Demonstrated capacity for selfdirected learning is required. Able to be flexible and adapt to change.
Response to DUTIES
Provide expertise to support the assigned projects within the Orion portfolio. To do this successfully the selected resources will be comfortable performing the following duties:
Years of Experience
- Enable an environment where collaboration is effective and focused on delivering impactful business results.
- Work closely with both technical team members and client stakeholders or varying levels to serve as a trusted advisor and can be a keypoint of contact for stakeholders to ensure success.
- Interface between the software vendor(s) Orion Team and internal State Agencies involved in the Orion portfolio program.
- Interface with the Product Owner team(s) to manage and prioritize their product backlogs of bugs and enhancements.
- Establishment of product Enhancement requests following established procedures including coordinating SMEs and Product Owners elicitation of requirements submission of tickets to the vendor or TFS/DevOps tool (depending on the system platform) engagement w/vendor on analysis acceptance signoff and then placement onto the product backlog for future prioritization and grooming.
- Ability to perform Operational Needs assessments to help us get from our current state to our desired state as it pertains to the Orion key result of improving the user experience across the States Online Business Licensing Management services. The assessment should be easily understood by an audience from any level of the business and provide strengths and identify areas for improvement.
- Communication: Not only verbal and written but the ability to demonstrate Active listening skills to hear and understand the total message which is being shared processing verbal and nonverbal cues and working to truly understand what the person talking to you is trying to communicate asking clarifying questions to align on understanding and actionable next steps.
- Critical thinking ability to make informed decisions by evaluating several different sources of information objectively.
- Problemsolving ability to see the problem and implement a process that reduces or removes obstacles that are preventing you or others from accomplishing operational and strategic business goals.
- Negotiation facilitate discussions where two or more parties with different needs and goals discuss an issue to find a mutually acceptable solution.
- Attention to detail some details are obtained through active observation while observing a current process and asking questions to get clarification on the actions taken. This will help determine how a business process will be impacted (positively or negatively) by a proposed change.
- Teamwork Effectively work with Secretary of State departmental teams vendor(s) and any party of the Orion portfolio effort. Seek to understand respect all input share transparently and always assume positive intent from team members sharing their perspective/viewpoint. The teams success is the toppriority and all members need to support each other to drive success for the direct team and overall Orion Portfolio success
- Highly skilled at writing procedures and building functional diagram flows (IT utilizes the Functional Actor methodology and the Orion program team will do the same experience in this area is preferred).
- Procedures should be easily understood by all audiences and allow users to complete the tasks without prior training. Procedures will be used as a guide for the Test Case development.
- Test Case development clearly defined and easy to follow.
- Coordinate UAT once the Release Manager has notified the BPA that the bugs/enhancements are ready for testing.
- Demonstrate the updated fixes to the Product Owner or their designated representative to obtain Approval to move the code to Production once UAT has been successfully performed. Any additional requests identified during the testing/approval process shall be logged as new PBI items.
- Release Note development Use the list of items (TFS Tickets Bugs/Enhancements) delivered from our vendors or IT team and create Release notes for our stakeholders (Business Teams IT and Executive Leadership). Include the Benefit being delivered within the new release to our endusers and external customers and demonstrate where applicable when the bugs in the new release tie back to our guiding Orion Principles: Logical and efficient process flow Fix the backlog of bugs at an accelerated pace and implement new features to make it a much better product for the customer Providing enhanced customer service and reducing the demand on state employees Improve state and customer security and Increase State revenue. When new functionality is introduced that updates the User Interface (screen changes or process changes) create videos using MS Teams/Stream to demonstrate the new functionality in action.
Employment Type
Full Time
Key Skills
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