Senior Product amp Design System Designer

About Collinson

Collinson is a global loyalty and benefits company.

We use our expertise and products to craft customer experiences which enable some of the worlds bestknown brands to acquire engage and retain the most demanding and choicerich customers. Our unique expertise and insight into high earning frequent travellers allow us to create products and solutions for our clients that inspire greater customer engagement to drive more profitable relationships enrich their travel experiences protect what matters and assist in in times of need.

While specialising in Financial Services Travel and Retail we also support clients in multiple sectors. We have worked with over 90 airlines 20 hotel groups and more than 600 financial institutions and banks with clients including Accor Hotels Air France KLM American Express British Airways Cathay Pacific Diners Club Mandarin Oriental Mastercard Radisson Hotel Group Sephora Visa and Vhi.

We take our 30 years experience working with these kinds of household names in over 170 countries and help our clients to deliver the smarter experiences it takes to differentiate their propositions and help them win deeper devotion with their customers.

Collinson is a privatelyowned entrepreneurial business with 2000 passionate people working in 17 locations worldwide. Our solutions include Priority Pass the worlds best known airport experiences programme while we are also the trusted partner behind many of the leading financial services airline and hotel brands reward programmes and loyalty initiatives.

Purpose of the job

As the Senior Product Designer at Collinson you will play a pivotal role in shaping and enhancing customer experiences across loyalty travel and benefit services for some of the worlds most renowned brands. You will play a critical role in shaping and delivering exceptional digital experiences by managing and evolving our design system while contributing to broader product design initiatives. Youll be responsible for ensuring consistency scalability and efficiency across all design outputs while collaborating with crossfunctional teams to drive innovation and deliver bestinclass user experiences.

Key responsibilities

• Lead the creation and execution of usercentered product designs delivering highquality solutions that address both user needs and business objectives.
• Lead the development documentation and governance of the organisations design system to ensure consistency across all products and platforms.
• Collaborate with product designers developers and brand teams to define and maintain scalable design components patterns and libraries.
• Drive adoption of the design system across the organisation acting as an advocate and providing training or support where needed.
• Monitor and evaluate the effectiveness of the design system incorporating feedback and iterating to meet changing user and business needs.
• Contribute to broader product design initiatives supporting the delivery of highquality usercentric solutions.
• Stay informed about emerging trends tools and best practices in design systems and product design to ensure the organisation remains at the forefront of innovation.
  
  

Knowledge skills and experience required

Knowledge:

• Product Design Principles: Deep understanding of product design principles including usability accessibility visual hierarchy and interaction design to create solutions that balance user needs with business goals.
• UX/UI Design: Indepth understanding of user experience (UX) and user interface (UI) design processes methodologies and best practices for creating seamless intuitive digital products.
• Design Systems: Extensive knowledge of design systems including their creation maintenance and evolution. Youll be skilled in defining components patterns and guidelines to ensure consistency and scalability across multiple products.
• Accessibility Standards: Knowledge of accessibility standards (e.g. WCAG) and the ability to integrate inclusive design principles into the design system and product interfaces.
• Digital Platforms: Familiarity with designing for various platforms including web mobile (iOS and Android) and responsive designs ensuring that design system components adapt effectively across all touchpoints.
• Tool Expertise: Proficiency in Figma is essential as well as tools used for design systems and interface design such as Adobe Creative Suite. Collaboration tools like Miro Jira and Aha! would be preferable.

Skills:

• Design System Management: Proven ability to create manage and scale design systems including maintaining documentation ensuring alignment with brand guidelines and advocating for their adoption across teams.
• Collaboration: Excellent collaboration skills with experience working closely with developers product managers and other designers to ensure the design system meets the needs of all stakeholders.
• Component Design and Prototyping: Ability to design and prototype reusable components and interactions ensuring that they are both aesthetically pleasing and functional across different contexts.
• Communication: Strong written and verbal communication skills with the ability to articulate design decisions explain the value of the design system and advocate for its usage across the organisation.
• ProblemSolving: Creative problemsolving abilities to address complex design challenges ensuring scalability and efficiency while maintaining highquality user experiences.
• Attention to Detail: Exceptional attention to detail ensuring components are pixelperfect and adhere to usability and accessibility standards.
• Agility: Ability to thrive in Agile environments quickly iterating on designs and system updates based on feedback and evolving requirements

Experience:

• Portfolio of Work: A robust portfolio showcasing at least 5 years of experience in experience design or UX/UI design with examples that demonstrate strong problemsolving skills design impact and thoughtful usercentred solutions.
• Product Design: A minimum of 5 years of experience in product design with a strong portfolio showcasing successful projects and usercentric solutions.
• Design Systems: Demonstrable experience in creating and managing design systems for largescale applications or multiple product teams showcasing a portfolio of work that highlights impact and scalability.
• Digital Platforms: Familiarity with designing for various platforms including web mobile (iOS and Android) and responsive designs ensuring that design system components adapt effectively across all touchpoints.
• CrossFunctional Collaboration: Experience collaborating with engineering teams to ensure seamless implementation of design system components and aligning design goals with technical requirements.
• Prototyping and Testing: Experience creating highfidelity prototypes and conducting usability testing to validate design system components and patterns.
• Agile Practices: Familiarity with working in Agile or Lean development environments iterating designs and system updates based on user feedback and testing.

Additional Qualifications:

• Education: Bachelors degree in Design HumanComputer Interaction Graphic Design or a related field is generally preferred; a Masters degree can be an advantage.
• Certifications: Relevant certifications in UX/UI design humancentered design or interaction design can strengthen a candidates qualifications.
• Continuous Improvement: Commitment to ongoing learning staying uptodate with evolving industry standards design trends tools and emerging technologies to maintain a competitive edge.

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour race ethnicity gender identity sexual orientation neurodivergence family status age individuals with disabilities and people from all backgrounds cultures and experiences as we strongly believe this contributes to our ongoing success.

We are focused on continually evolving our purpose driven high performing culture providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter Do the right thing One team and Be insight led. These help guide everything we do internally in terms of how we think act and interact right through to how we deliver value to our customers and clients.

In your application please feel free to note which pronouns you use (For example she/her/hers he/him/his they/them/theirs etc).

If you need any extra support throughout the interview process then please email us at

We also have our very own Beacons (Domestic Abuse Advisors) supporting within each of our global offices. Our Beacons will be your point of contact if you or someone you know needs support.