POSITION RESPONSIBILITIES:
- Provide day to day support for 4 portals and maintain multiple applications looking for ways to improve the platforms and build system efficiencies
- Bring the voice of the customer (internal and external) into the design and prioritization of enhancements.
- Create the roadmap for the various application enhancements based on guidance from FORG resources and budget.
- Ensure the development team has a thorough understanding of even the most complex requirements.
- Inspect completed work against requirements customer needs and business needs.
- Evolve and optimize features based on ongoing feedback.
- Gather and evaluate application needs through interviews and requirements gathering sessions including customer usability sessions.
- Effectively communicate project status to team members and stakeholders in a timely and clear fashion
- Liaise with project stakeholders on an ongoing basis to communicate status new developments acquire approval and buyin and gather feedback.
- Manage small projects that span across multiple applications including Renovations Brand Health Portal Hy Link and Hy Quality.
- Hold daily stand up calls and manage the development team via Jira or other agile tool.
- Develop and maintain project schedules to be used in tracking project milestones dependencies and deliverables. Identify and manage project dependencies and critical path.
- Track completion of tasks and follow up as needed to ensure timelines are met.
- Capture feedback from users and document changes for the product backlog. Also assist in providing clear thorough requirements and product specifications for the backlog.
- Create and maintain project documentation including but not limited to testing plans training materials presentations standard operating procedures and communication plans
- Perform product testing issue management documentation escalating when necessary and ability to take corrective action.
- Develop and deliver progress reports proposals and presentations at varying audience levels including senior management.
EXPERIENCE AND QUALIFICATIONS:
Minimum of 5 years total work experience as a Product Manager.
Proficient in Office suite and agile tools (ie Jira/Smartsheet).
Excellent Communicator.
PREFERRED SKILLS:
Strong Product Manager skills (required)
Proficient in Angular (preferred)
Proficient in React (preferred)
EDUCATION:
B.S Degree in Hotel Management / Computer Science or 5 years relative work experience.