Administrative Assistant
Administrative Assistant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Work Environment: Professional Business Office
Candidate Responsibilities:
* Answering phones and maintain phone log
* Enters complaint case and assessment information in webbased documentation system
* Tracks incoming reports and information such as Adult Protective Services reports nursing home discharge and transfers
* Assists the District Ombudsman Manager (DOM) with preparing and arranging monthly ombudsman district council meetings
* Imputing data into RTC Data Base
* Working with Microsoft Office Suite (Excel Word Outlook Adobe)
* Investigates and resolves longterm care facility residents complaints
* Identifies significant individual and systemic problems affecting residents
* Tracks inventory of office items such as forms brochures promotional items office supplies and electronic equipment
* Conduct facility onsite assessments
* Assists in preparing processing and maintaining volunteer paperwork including applications travel activity reports and continuing education training hours
Experience Required:
* 1 year of professional office experience
* Strong data entry and typing skills
* Attention to detail
* Knowledge of the rules governing Ombudsman investigations and assessments
* Ability to collect and analyze evidence
* Knowledge of basic investigative techniques including writing accurate investigative reports
* Good organizational skills
Employment Type
Full Time
