Salesforce Business Analyst Consultant with Health Cloud
Salesforce Business Analyst Consultant with Health Cloud
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Job Description
Role: Salesforce Business Analyst Consultant
Location: Atlanta GA/Mason OH/Woodland Hills CA (Hybrid from Day 1)
Duration: 12 Months
Skillset description and Responsibilities:
Salesforce.com Consultant/BSA
This requirement is for an SFDC Consultant/BSA with SFDC Certifications (ADM201 mandatory Sales Cloud/Service Cloud). This is NOT a simple Business Analyst requirement but a Salesforce Sales/Service/ Experience Cloud Consultant/Advisor who can do very good and clear Solution Design n Salesforce Sales/Service/Experience Cloud
1. As a Sales/Service/Experience Cloud SFDC Consultant the person should have driven or played an integral role in a minimum of 45 different Sales/Service/Experience Cloud Salesforce.com implementations of not less than 6 months each.
2. Total IT industry experience of at least 8 years with atleast 5 of those in Salesforce.com and Sales/Service/Experience Cloud. Projects experience with specific reference to CRM Roadmap planning and Sales/Service/Experience Cloud / Salesforce / Force.com Implementation / Architectural oversight will be necessary.
3. Should have experience working with SFDC objects configuration and administration essentials. :
4. Must have worked in minimum of 12 Health Cloud implementations
5. Experience and domain knowledge in Healthcare payer business is a huge plus
6. Experience in Financial Services cloud is a huge plus
7. Must have strong interpersonal/ stakeholder management skills
8. Ability to capture requirements from business users requirements may pertain to implementation of SFDC Service/Sales/Experience Cloud/Chatter or may pertain to development of pureplay Customapplications on the Force.com platform.
9. Knowledge of Requirements Analysis and Management processes: Very strong handson experience and high degree of comfort in preparing Requirement artifacts like BRD SRS (Functional requirements) Gap analysis documents/Usecases and Solution Design
documentation.
10. Important! Very good Experience in Designing solutions in Sales/Service Cloud /SFDC/Force.com based on a BRD and churning out a Solution Design/Technical Design Document.
11. Also need to be able to build prototype configurations in Sales/Service/Experience Cloud /SFDC/Force.com/CHATTER as part of Design phase.
12. Apex/Visualforce knowledge will be nice to have but not mandatory as long as the person has very good experience in doing Solution Design/Technical Design.
13. Knowledge of and experience in Salesforce.com CODElevel reengineering / Code optimization will also be goodtohave. Some reasonable handson knowledge in Apex/Visualforce/Javascript frameworks/HTML5/WebServices will be needed.
14. Experience in interacting with Business teams and Users across different geographies and in running endtoend Requirementsgathering and Designbrainstorming sessions.
15. Good communication and analytical skills are a Must the person should be able to grasp user requirements quickly and also be able to present information to users effectively during design/prototype reviews /JAD sessions.
16. Experience in OnsiteOffshore coordination:
Coordinate with Development
Configuration and Testing teams during build and deployment phases of the project. Also will need to liaison between IT and business teams to help clarify questions and requirements.
17. Lateevening and/or earlymorning calls with Offshore development/configuration/testing teams will be part of the Project in the longrun.
18. This is a position for an experienced Consultant and the person will not only interact with different Business and IT teams on a daytoday basis but will also be the key person responsible for winning the confidence of the main Project Sponsor (VP/Executive Director level) as well as the Enterprise Architecture team at the clientsite.
Employment Type
Full Time
