Role: SAP Support Analyst / Functional Consultant
India Remote (comfortable to work in USA EST time zone)
Job requirements:
- Act as the first point of contact for business users needing support or guidance
- Troubleshoot by meeting with functional and crossfunctional users to analyze issues in depth proposing and determining possible solutions
- Develop specifications considering all dependencies and proceed with configuration or coordinate with the technical team for necessary configurations
- Schedule and execute unit tests guide business users through integration tests and document results
- Monitor functionality and corrections once in production
- Prepare standard systems documentation and user operating procedures supporting personnel training as needed
- Effectively communicate expectations and status updates to team members and partners in a timely and clear manner
Requirements
- Bachelor s degree in Computer Science Information Technology or a related field
- Comprehensive knowledge and handson configuration expertise with SAP ECC 6 or S/4 in MM SD PP and FICO modules
- Minimum of 5 years of experience in supporting SAP solutions
- Proven ability to work with remote teams across different time zones
Excellent communication and interpersonal skills
SAP ECC , SAP