Role Purpose:
The Training Manager will oversee the development implementation and continuous improvement of training programs to upskill employees and stakeholders. This role is critical to ensuring the effective utilization of tools and solutions within the organization aligned with its goals and objectives.
Key Responsibilities:
1. Training Needs Assessment:
- Conduct comprehensive assessments to identify skills and competencies required to achieve organizational objectives.
- Collaborate with department heads and stakeholders to define specific training requirements.
2. Training Design and Development:
- Develop tailored training programs and materials to address identified needs and skill gaps.
- Incorporate various instructional methods such as elearning workshops and handson sessions to suit diverse learning preferences.
3. Training Delivery:
- Implement and deliver training programs using an omnichannel approach to accommodate geographic diversity and operational maturity.
- Ensure training is accessible and effective for both employees and external stakeholders.
4. Training Evaluation:
- Assess the effectiveness of training programs by monitoring participant performance and feedback.
- Use metrics and analytics to measure the impact of training on tool and solution adoption.
5. Continuous Improvement:
- Regularly update and refine training content to align with evolving organizational tools solutions and goals.
- Stay abreast of industry trends to incorporate best practices in training methodologies.
Requirements
Qualifications and Experience:
- Bachelor s degree in Training and Development Human Resources or a related field.
- Proven experience in designing and delivering training programs.
- Familiarity with various training delivery methods including elearning platforms.
- Strong analytical skills to evaluate training effectiveness and implement improvements.
Key Competencies:
- Instructional Design: Expertise in creating engaging and effective training materials.
- Communication Skills: Ability to convey complex concepts clearly to diverse audiences.
- Project Management: Skilled in planning and managing training initiatives within deadlines and budgets.
- Adaptability: Capable of adjusting training strategies to suit dynamic organizational needs.
- Collaboration: Proficient in working with crossfunctional teams and stakeholders.
Proven experience in designing and delivering training programs. Familiarity with various training delivery methods, including e-learning platforms. Strong analytical skills to evaluate training effectiveness and implement improvements.
Education
Diploma or Bachelor s degree in training and development, Human Resources, or a related field.