Business Support Consultant Retail Operations

BruntWork

Posted on : 19-12-2024

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1 Vacancy

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Job Location

Manila - Philippines

Monthly Salary

170000 - 170000

Vacancy

1 Vacancy

Posted on : 19-12-2024

Job Description

This is a remote position.

Job Highlights:

Fulltime

Permanent work from home

Monday Friday

9:00 AM 6:00 PM NSW timezone with 1hour unpaid lunch break and 2 15 mins paid break (6:00am 3:00pm Manila Time)

Role Purpose

Provide support to the Retail Operations Business Support team by managing store and customer service inquiries. Responsibilities primarily include handling docket ETAs system processes and business policies. This role requires regular communication with retail teams and departments across the business.

Key Responsibilities

Respond to retail team inquiries via the Zendesk platform.

Action and analyze reports from various sources.

Communicate effectively with retail teams and business departments using Outlook Teams and other communication tools.

Follow up on actions and requests with multiple departments including retail stores.

Identify trends and collaborate with departments to develop solutions.

Analyze team metrics to assess needs and improve processes.

Perform various administrative and data entry tasks as required.

Experience and Skills

Proficient in Microsoft Office; intermediate computer skills required.

Zendesk experience is a plus.

Strong time management organizational skills and attention to detail.

Ability to work autonomously and handle multiple tasks simultaneously.

Effective coordination and communication with multiple stakeholders.

Availability during Sydney business hours.

Benefits

HMO
15 days paid leave after 90 days of tenuure
Paid AU public Holidays

Employment Type

Full Time

Company Industry

Key Skills

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About Company

BruntWork

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Business Support Consultant Retail Operations

BruntWork

Job Description

Benefits

Employment Type

Company Industry

Key Skills

About Company

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