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You will be updated with latest job alerts via emailFirst impressions are everything! As a Reception Agent you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you:
Consistently offer professional friendly and engaging service.
Greet checkin respond to requests and settle accounts while providing exceptional service.
Maintain accurate records of daily transactions and cash handling which includes currency exchange and balancing a float.
Handle guest requests questions and concerns effectively and promptly.
Promote a professional team environment.
Follow department policies procedures and service standards.
Performs any and all other tasks assigned by management.
Take initiative to add a personalized experience
Upholds the highest standard of internal and external customer service at all times.
Proudly promote the hotel facilities looking for opportunities to enhance a guests stay through upselling.
Qualifications :
A Minimum one year experience.
Good command in English.
Ability to work in different shifts.
Service focused personality is essential; experience is an asset.
Prior Front Desk or related Hotel Experience.
Prior experience working with Opera or a related system.
Remote Work :
No
Employment Type :
Fulltime
Full-time