Sales Catering Coordinator- Business Travel Tour Markets
Sales Catering Coordinator- Business Travel Tour Markets
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Job Description
Sales & Catering Coordinator Business Travel & Tour Markets
Showcase your outstanding interpersonal skills as a Sales & Catering Coordinator where you will provide organizational and administrative support to the team and memorable service to your guests. We are looking for a detailoriented multitasker that is passionate about hospitality and providing exceptional service.
Reporting to the Director of Sales & Marketing the responsibilities and essential job functions include but are not limited to the following:
- Ensures prompt and courteous service to guests vendors colleagues and global sales network
- Qualifies and responds to client inquiries within one hour and adhere to Fairmont standards
- Conducts comprehensive site inspections for hotel clients
- Builds monitors and updates group blocks in Opera Cloud
- Assists in loading rates in Cvent Business Transient platform
- Assumes responsibility for handling inquiries when the Sales Manager is unavailable ensuring a seamless and efficient response to customer and client queries.
- Assists with maintenance of account contact activity and business details within Opera according to Fairmont standards
- Coordinates with other departments within the hotel to ensure distribution of important information
- Participates and prepares for all sales meetings and client activities
- Provide all administration duties including the preparation of contracts reports and plans
- Ensures all sales promotional literature is current and updated
- Follow departmental policies and procedures
- Catering Coordinator duties include daily distribution of BEO copies & changes; weekly distribution of Daily Function and other duties as assigned
- Any other duties assigned by Director of Sales & Marketing
Qualifications :
- Previous administrative experience required. Hotel experience is an asset
- Computer literate in Microsoft Window applications and or relevant computer applications required
- University/College degree in a related discipline preferred
- Excellent communication skills both written and verbal required
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to focus attention on guest needs remaining calm and courteous at all times
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
