Serve as the primary point of contact for clients during events ensuring their needs are met and expectations are exceeded
Foster a team who are guest obsessed and prioritise creating positive experiences for our clients at every opportunity
Liaise with the Event Sales team to ensure that all client requirements are planned and accounted for to deliver the best possible events
Manage the daytoday operations of events ensuring smooth execution adherence to timelines and client satisfaction
Oversee all logistical aspects of events including setup execution and teardown
Address any issues that arise during events promptly and efficiently to minimize disruptions
Conduct evaluations after events to identify successes and areas for improvement implementing changes for future events
Strategically assess the staffing and rostering requirements of the events team effectively managing the events roster timesheet approvals leave planning and payroll spend
Demonstrate accountability by tracking and reporting on key performance indicators
Maintain strong relationships with clients vendors and internal teams to ensure seamless communication and collaboration
Qualifications :
Bachelors degree in Event Management Hospitality Business Administration or a related field is highly regarded
Minimum of 5 years of experience in event management or operations within a large venue with a proven track record of successful event execution
Willingness to work various shifts including evenings and weekends as required by event schedules
Strong leadership and team management abilities
Excellent organizational skills with the ability to multitask effectively in a fastpaced environment
Proficiency in event management software and Microsoft Office Suite
Exceptional communication and interpersonal skills
Strong problemsolving capabilities with keen attention to detail
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.