We re looking for a friendly and professional Retail Salesperson to be the first point of contact for our customers. You ll play a key role in providing excellent customer service and resolving queries to ensure every customer leaves satisfied.
Welcome customers warmly and take their orders.
Use excellent product knowledge to boost sales.
Follow up on orders to avoid delays and ensure customer satisfaction.
Keep the counter clean and organized.
Make sure every customer leaves happy and satisfied.
Address customer queries and provide assistance at the counter.
Treat all customers with respect and professionalism.
Prepare and provide quotations while handling queries.
Ensure specials and brochures at the counter are always up to date.
Take on additional tasks as assigned by management.
Manage and follow up on all back orders.
Inform customers about stock availability.
Regularly review and monitor all provided quotes.
Assist with other tasks as needed.
Requirements
Matric (Grade 12) or equivalent
Experience in a consumer / retail environment
Must come from an Electrical background
Senior certificate (NQF4) or the equivalent Certificate/Diploma/Degree in business field would be advantageous Valid code B driver s license and own transport (would be advantageous) Passed credit and criminal checks S.A. Citizen or valid work permit for S.A. 3-5 years industry or job related experience. At least 3 years mid management experience.
Education
Senior Certificate or NQF4 equivalent.