Senior Medical Receptionist ZR18588JOB
Senior Medical Receptionist ZR18588JOB
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3years
USD USD 4 - 715
1 Vacancy
Job Description
This is a remote position.
Schedule:
- 40 hours per week
- Monday to Friday 8AM to 5PM Houston TX
- Includes 1 hour unpaid break
Client Timezone: Central Time
Client Overview
Join a leading pain management clinic in Houston Texas specializing in treating various types of pain including back hip and knee pain. This established healthcare provider offers a comprehensive range of services from medical consultations and medication management to advanced interventional procedures such as injections. As a vital part of this dynamic team you ll contribute to improving patients quality of life through efficient administrative support and compassionate patient interaction.
Job Description
Embark on an exciting career as a Virtual Medical Receptionist for a thriving pain management clinic. In this role you ll be the first point of contact for patients managing a high volume of calls and coordinating appointments using stateoftheart virtual phone systems. Your exceptional communication skills and medical knowledge will be crucial in providing topnotch customer service addressing patient inquiries and ensuring smooth clinic operations. This position offers a unique opportunity to gain valuable experience in healthcare administration while making a meaningful impact on patient care from the comfort of your home office.
Responsibilities
- Answer incoming calls promptly and professionally using the clinic s virtual phone system ensuring a positive first impression for all patients
- Manage the clinic s appointment schedule efficiently including booking new appointments rescheduling existing ones and identifying patients who need to be rescheduled
- Provide empathetic and knowledgeable responses to patient inquiries demonstrating understanding of pain management terminology and procedures
- Collaborate closely with clinic staff to optimize patient flow and communication ensuring a seamless experience for both patients and healthcare providers
- Assist with general administrative tasks such as updating patient records and coordinating with other healthcare providers
- Maintain strict confidentiality and adhere to HIPAA regulations in all patient interactions and data management
- Adapt quickly to clinicspecific protocols and procedures continuously improving your knowledge of pain management practices
Requirements
- 3 years of previous experience as a medical receptionist or in a similar healthcare administrative role preferably in a pain management or specialized medical setting
- High school diploma required; additional certifications or education in healthcare administration are a plus
- Excellent verbal and written communication skills in English with a focus on clear empathetic patient interactions
- Proficiency in using virtual phone systems electronic medical records and basic computer applications
- Solid understanding of medical terminology particularly related to pain management and interventional procedures
- Strong organizational skills with the ability to multitask efficiently in a fastpaced virtual environment
- Demonstrated commitment to patient confidentiality and thorough understanding of HIPAA compliance
- Selfmotivated with the ability to work independently while maintaining strong connections with the clinic team
- Reliable home office setup with a quiet environment and stable internet connection
- Flexibility to adapt to the clinic s specific workflows and willingness to learn new systems and procedures
3+ years of previous experience as a medical receptionist or in a similar healthcare administrative role, preferably in a pain management or specialized medical setting Excellent verbal and written communication skills in English, with a focus on clear, empathetic patient interactions Proficiency in using virtual phone systems, electronic medical records, and basic computer applications Solid understanding of medical terminology, particularly related to pain management and interventional procedures Strong organizational skills with the ability to multitask efficiently in a fast-paced virtual environment Demonstrated commitment to patient confidentiality and thorough understanding of HIPAA compliance Self-motivated with the ability to work independently while maintaining strong connections with the clinic team Reliable home office setup with a quiet environment and stable internet connection Flexibility to adapt to the clinic s specific workflows and willingness to learn new systems and procedures
Education
High school diploma required; additional certifications or education in healthcare administration are a plus
Employment Type
Full Time
