drjobs Functional Lead SAP Service Cloud V2 - Utilities

Functional Lead SAP Service Cloud V2 - Utilities

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1 Vacancy
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Jobs by Experience drjobs

7-10years

Job Location drjobs

Toronto - Canada

Monthly Salary drjobs

200000 - 200000

Vacancy

1 Vacancy

Job Description

We are seeking a Functional Consultant specializing in SAP Service Cloud V2 to become a part of our team. This position entails the design implementation and maintenance of SAP Service Cloud V2 solutions tailored for Utilities customers. The preferred candidate will possess a combination of technical expertise and functional understanding enabling them to effectively support business processes and foster innovation.


Your experience you bring will include:


MUST Have: Strong proficiency in SAP Service Cloud V2 SAP C4C SAP C/4HANA and SAP Cloud Platform Integration Utilities Industry.


Design and Implementation: Develop and implement SAP Service Cloud V2 solutions and Instance as Green Field to meet business requirements.

Define and modify Utilities Business Process in Retain and Distribution business areas

Customization and Configuration: Customize and configure SAP Service Cloud V2 applications including workflows Reports business rules Extensions Integrations KUT fields and custom objects.

Integration: Define and help implementing integration and data flow to Integrate SAP Service Cloud V2 with other systems and thirdparty applications.

Technical Support: Provide technical support and troubleshooting for SAP Service Cloud V2 applications.


Your responsibilities will include:

Design and Implementation: Develop and implement SAP Service Cloud V2 solutions and Instance as Green Field to meet business requirements.

Define and modify Utilities Business Process in Retain and Distribution business areas

Customization and Configuration: Customize and configure SAP Service Cloud V2 applications including workflows Reports business rules Extensions Integrations KUT fields and custom objects.

Integration: Define and help implementing integration and data flow to Integrate SAP Service Cloud V2 with other systems and thirdparty applications.

Technical Support: Provide technical support and troubleshooting for SAP Service Cloud V2 applications.

Collaboration: Work closely with business stakeholders to understand their needs and translate them into technical solutions.


What you will get in return:

Opportunities for growth

Knowledgeable and supportive work environment


What you need to do now:

Apply online

We thank all applicants but due to the volume of applications we will only be in touch with qualified candidates to discuss next steps.


Required Skills/Experience Bachelor s degree in computer science, Information Technology, or a related field. 7-10 Years of Hands-on experience as an SAP Service Cloud V2 and/or very strong green field implementation experience of prior version of C4C. Strong proficiency in SAP Service Cloud V2, SAP C4C, SAP C/4HANA. Understanding of customer service processes of Utilities company and best practices. SAP certifications such as SAP Certified Application Associate - SAP Service Cloud V2 are preferred.

Education

SAP certifications such as SAP Certified Application Associate - SAP Service Cloud V2 are preferred. knowledge and experience ok, certificate not required.

Employment Type

Full Time

About Company

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