Product SpecialistPH
Product SpecialistPH
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Job Description
Position : Product Specialist
Working Hours : Monday to Friday 9am 6pm EST
Salary Range : USD
Work Setup : Full Remote
Position Overview:
The Product Specialist will serve as a key liaison between the product management team and various stakeholders including sales marketing and customers. This role involves indepth product knowledge market research and a keen ability to communicate product features and benefits effectively.
Key Responsibilities:
- Product Expertise: Develop and maintain a deep understanding of Terratree and Fitryo products including features benefits and competitive positioning.
- Customer Support: Assist in resolving customer queries and issues related to the product providing expert guidance and solutions.
- Sales Support: Collaborate with the sales team to provide product training support and materials that enhance their ability to sell effectively.
- Market Research: Conduct market research to identify trends customer needs and competitive landscape providing insights that drive product development and strategy.
- Product Launches: Support product launch activities including the creation of product documentation training materials and marketing collateral.
- Feedback Loop: Gather and analyze customer feedback to identify areas for product improvement and work with the product management team to implement changes.
- Demonstrations and Training: Conduct product demonstrations and training sessions for both internal teams and external customers.
- Documentation: Create and maintain comprehensive product documentation including user guides FAQs and technical specifications.
- CrossFunctional Collaboration: Work closely with Engineering and Customer Success to ensure product success and alignment with company goals.
Qualifications:
- Education: Bachelor’s degree in Marketing Business Engineering or a related field.
- Experience: At least 23 years of experience in product management product marketing or a related role.
Skills:
- Strong analytical and problemsolving abilities.
- Excellent written and verbal communication skills.
- Proficiency in using product management and CRM tools e.g. Hubspot LinkedIn.
- Ability to understand and explain technical concepts to both technical and nontechnical audiences.
- Proven digital marketing skills e.g. Facebook Ads Google Ads Amazon Ads LinkedIn Ads.
- Ability to work collaboratively in a fastpaced environment.
Preferred Qualifications:
- Experience in Cloud Computing. Certified in AWS (Associate Professional or Specialty) or willingness to get certified.
- Familiarity with agile development methodologies.
- Proven track record of successfully supporting product launches and driving product adoption.
Employment Type
Full Time
